Sleep Expert – Sales

Mattress Firm

Sleep Expert enhancing customer in-store experience at Mattress Firm. Offering best-in-class sleep products and creating an engaging environment for customers.

Posted 5/23/2026full-timeWhite Marsh • Maryland • 🇺🇸 United StatesMid-LevelSenior💰 $59,000 - $69,000 per yearWebsite

About the role

Key responsibilities & impact

Elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products
Execute Mattress Firm selling programs with the use of digital tools
Support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center
Create an environment where the customer is always at the center by cultivating strong relationships
Provide technical and product knowledge information to customers
Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives
Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.)
Maintain awareness of the competition, advertisements and services offered by competitors
Leverage social media to positively impact brand awareness and increase sales

Requirements

What you’ll need

Must be able to lift, push, or pull 50+ pounds
Legal authorization to work in the United States without the need for sponsorship

Benefits

Comp & perks

Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on-demand
Employee discounts on Mattress Firm sleep products and accessories

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer relationship managementsales performancecommunicationproblem-solvingrelationship building