Sleep Expert – Sales
Mattress Firm
full-time
Posted on:
Location Type: Office
Location: Cedar Rapids • Iowa • 🇺🇸 United States
Visit company websiteSalary
💰 $41,000 - $62,000 per year
Job Level
Mid-LevelSenior
About the role
- The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
- Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.
- Create an environment where the customer is always at the center by cultivating strong relationships.
Requirements
- Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
- L ift, push, or pull 50+ pounds.
- Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
- Provide technical and product knowledge information to customers and serve as subject matter expert.
- Maintain awareness of the competition, advertisements and services offered by competitors.
- Leverage social media to positively impact brand awareness and increase sales.
Benefits
- Excellent career growth opportunities through on-the-job training and development programs
- 401(k) with employer matching
- Mental health and life resources
- Medical, dental, prescription, and vision plans
- Get paid on-demand
- Base pay or uncapped commission
- Employee discounts on Mattress Firm sleep products and accessories
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer relationship managementsales performancecommunicationproblem-solvingrelationship buildingproduct knowledgetechnical expertiseomnichannel experiencebrand awarenesscustomer service