Matthews International

SDET

• Design, develop, and deploy UiPath automation solutions leveraging Agentic AI capabilities for dynamic decision-making and adaptive workflows
• Integrate AI-driven agents into existing RPA processes to enhance automation intelligence and autonomy
• Collaborate with business analysts and solution architects to identify opportunities for agent-based automation
• Optimize workflows for scalability, performance, and compliance with enterprise standards
• Troubleshoot and resolve issues in production environments, ensuring minimal downtime
• Plans, directs, and coordinates activities of employee(s) to ensure goals or objectives are accomplished
• Mentors, coaches, trains and develops team
• Additional duties as assigned

Manager – Intelligent Automation Architecture

Chief Marketing Officer

• Lead commercial strategic growth plans for the business
• Manage product/service innovation pipeline from ideation to launch
• Identify emerging trends in the memorialization market
• Own commercial direction of software solutions business
• Develop marketing strategies to elevate brand presence
• Collaborate with sales leaders to translate market insight into strategies

Chief Marketing Officer – CMO

Product Manager

• Leads the development of market insights through market, competitive and customer research.
• Crafts product strategy, product vision, roadmaps, lifecycle and release priorities that align to company goals.
• Defines target market segments and personas.
• Identifies and fully understands market/technical applications and develops use cases.
• Manages technical requirements and whole product definition, feature prioritization and defect/enhancement triage.
• Works with compliance and quality departments to understand and plan for regulatory requirements.
• Creates and manages product launch plans and leads cross functional teams for pre-and post-launch activities.
• Ensures sales, support and operational readiness for launch and ongoing product success.
• Manages financial and market performance of product line(s), including unit and revenue forecasting and performance analysis.
• Establishes global pricing strategy and plans.
• Works closely with leadership to define the growth agenda and to develop plans supporting key initiatives.
• Provides subject matter expertise across the organization for target market intelligence and product applications.

Senior Product Manager

Customer Support

• Provide a high level of customer service via telephone, email, written communication or personal contact to resolve mostly routine problems and requests.
• Identify and assess customers’ service needs and refer to other service or technical departments for follow up or additional information as needed.
• Ensure order instructions and information are submitted accurately and per customer specifications.
• Maintain current and accurate order entry information in all required software programs.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.

Customer Service Representative

Marketing

• Shape the future of the businesses’ portfolio of products and solutions.
• Help define our commercial growth strategy.
• Own the full product lifecycle—from market insight and concept creation to launch execution, sales enablement, pricing, and post-launch performance.
• Develop strategies that elevate Matthews’ market leadership and brand presence.
• Shape compelling value propositions, narratives, and product messaging.
• Guide decisions using robust financial and market intelligence.

VP – Marketing

Billing Specialist

• Processes large and/or complex invoices, calculates, analyzes, and closes client orders.
• Enters billing data into system.
• Confirms order deposits, verifies expenses have posted, creates debit memos.
• Analyzes and monitors all orders to insure proper allocation of expenses.
• Researches and resolves client billing problems or issues.
• Creates and runs non-routine reports upon request.
• Mentors and guides lower-level billing administrators.
• Additional duties as assigned.

Senior Billing Administrator

Systems Engineer

• Own the end-to-end technical roadmap for new product development while ensuring the stability and modernization of legacy systems
• Define and maintain the overall software architecture, including system boundaries, component interactions, data flows and deployment models.
• Establish architectural standards, principles, and reference patterns to ensure consistency across teams.
• Ensure architectural decisions support scalability, reliability, performance, and long-term maintainability.
• Provide Architectural oversight through design reviews and technical guidance.
• Work within an agile development framework to guide architectural decisions, adapt rapidly to evolving product requirements, and ensure technical solutions remain aligned with changing business priorities.

Software Systems Architect

Electrical Engineer

• Designs and conducts research to evaluate electrical systems, products, components, and applications.
• Assists field engineers with installation of designed systems and verifies proper build of designed systems.
• Develops electrical products that conform to standards and customer requirements, researches and tests manufacturing and assembly methods and materials.
• Prepares technical drawings and specifications for electrical control panels.
• Develops manufacturing processes by designing and modifying equipment for building and assembling electrical components.
• Assures product quality by designing electrical testing methods; testing finished products and system capabilities to ensure conformance to design and equipment specifications and compliance with operational, safety, or environmental standards.
• Prepares product reports by collecting, analyzing, and summarizing information and trends.
• Resolves required changes, and support solution to complete designed equipment during installation.
• Maintains product database by writing computer programs.
• Additional duties as assigned.

Senior Electrical Engineer

Engineer

• Designs and develops PLC programs for material handling equipment.
• Participates in all phases of product development lifecycle, including the analysis, design, electrical designs, installation support, electrical installation debugging and support of other complimentary engineering staff associated with the electrical hardware engineering.
• Works independently to resolve site requirement changes, and support solutions to complete designed equipment installation.
• Programs systems to support equipment operations.
• Interfaces with internal engineering/project management and customers to determine system requirements.
• Supports electrical installation via interfacing to electrical installers.
• Debugs electrical installation of controls and motor components.
• Additional duties as assigned.

Senior Controls Engineer

Human Resources

• Reporting directly to the operating company SVP/GM with a dotted line reporting relationship to the Duravant Chief Human Resources Officer
• Serves as a key member of the leadership team and is responsible for contributing to the development of operating company business plans
• Developing and executing talent management plans
• Ensuring effective implementation of HR programs and processes
• Providing change management support
• Coaching managers and leaders in support of overall talent and business objectives

Human Resources Director

Financial Planning and Analysis

• Directs, plans and manages the day-to-day, weekly and monthly accounting activities that are required to produce the monthly financial statements.
• Is expected to be proactive in managing the financial aspects of the Company, which include making recommendations on key financial issues while working within Duravant guidelines.
• Performs monthly close process for operating company and reports results to the management team and corporate office
• Coordinates and directs the preparation of the annual Business Plan and Financial Forecasts
• Institutes and maintains other planning and control procedures and analyzes and reports variances
• Responsible for coordinating the financial aspects of the annual strategic plans
• Analyzes and interprets operating results of the company and makes recommendations which result in the elimination of non-value-added activities and profit improvements
• Responsible for establishing and maintaining appropriate product costing
• Performs analysis and develops recommendations to improve profitability across Projects, Parts, and Service/Support, to support company growth targets in high growth & margin revenue areas.
• Supports and validates the financial justification for capital appropriation requests, ensuring alignment with organizational priorities and return on investment expectations
• Analyzes and supports initiatives to optimize working capital, ensuring effective management of cash flow, inventory, and operational liquidity
• Recommends benchmarks for measuring the financial and operating performance of the business
• Manages the preparation of financial outlooks and financial forecasts
• Prepares financial analysis for negotiations and product investment decisions
• Researches and remains informed about all applicable accounting and fiscal management laws, rules, and requirements, and works with President and corporate office to ensure that the organization is in full compliance
• Establishes and implements short and long-range departmental goals, objectives, policies, and operating procedures
• Responsible for proactive communication and reporting on fiscal matters to executive team, internal customers and external customers
• Provide financial advisory support to business managers.
• Analyze profitability of new product launches.
• Provide commercial finance support, including pricing and RFP support.
• Develop and distribute monthly management reports on business line performance.
• Analyze monthly financial results vs. targets and recommend course corrections.
• Plan, direct, coordinate and mentor/coach/train team members.
• Maintain financial procedures & controls for accounting operations.
• Ensure appropriate controls and security are in place
• Work with external auditors to prepare and complete annual audit in a timely manner; maintain organized records to ensure fiscal accountability

Director of Financial Planning – Analysis

• Administers and maintains the Cherwell ITSM platform (or subsequent platforms), including configuring and customizing the system as needed.
• Configures automation functionality, scheduled tasks, and end user configuration.
• Collaborates with the IT team to ensure the smooth operation and optimal performance of the ITSM platform.
• Provides support to end users on their usage of the ITSM platform.
• Provides vision and oversight for Enterprise Service Management platform, including development roadmap, specification of requirements, business process workflow mapping, systems integration, and ongoing management, in addition to modifications and enhancements.
• Troubleshoots and resolves issues that arise with the ITSM system.
• Utilizes PowerBI and SQL to create reports and analyze data from the ITSM platform.
• Designs and optimizes modern ITSM processes with a focus on efficiency and automation and manages appropriate review and approval of process changes with supporting documentation.
• Owns the implementation, development, and maintenance of ITSM processes required to support the IT organization.
• Partners with functional managers to ensure departmental stakeholders are trained in ITSM concepts and practices.
• Develops and digitizes new processes to streamline business operations and identifies and corrects process deficiencies with the goal of maturing IT services.
• Works with internal customers and suppliers to resolve issues, mitigate risks and realize opportunities.
• Additional duties as assigned.

ITSM Engineer

Administrative Assistant

• Assists purchasing department with administrative tasks such as tracking and compiling information of interest.
• Organizes and maintains file system, and appropriately files correspondence and other records.
• Assists in scheduling, maintaining calendars and setting reminders for upcoming events.
• Performs data entry with understanding of confidential information.
• Maintains office environment, including managing inventory of office supplies.
• Prepares various reports detailing the administrative information handled by the position.
• Assists staff with special projects as needed.
• Reads and answers correspondence.
• Additional duties as assigned.

Accounts Payable

• Analyzes and enters invoices into Accounts Payable system(s).
• Reconciles accounts payable sub-ledgers.
• Processes accounts payable file uploads to SAP AP module.
• Monitors and reconciles vendor accounts.
• Manages internal and external accounts payable inquiries.
• Processes refunds from vendors and customers.
• Assists in the processing of 1099 MISC and 1099 NEC forms.
• Prepares monthly, quarterly and annual reconciliations and reporting.
• Additional duties as assigned.

Accounts Payable Coordinator

Graphics Designer

• Work on computer using several software programs including Adobe Photoshop, Microsoft office suite, SAP, Training will be provided
• Collaborate with Design, Sourcing, and Production on apparel development, in order to create cost effective styles
• Make necessary adjustments to patterns based on feedback
• Edit and develop patterns based on design specifications and technical sketches
• Enters and follows through on all custom orders from time of entry through delivery to customers
• Operates Embroidery machines to create customized memorial panels for casket interior
• Will work with Fabrics, Automated embroidery machine, staple gun, glue gun and cardboard mount
• Responsible for cutting excess trim from cardboard mount to required size
• Additional duties as assigned