Be the technical lead in planning for and conducting benchtop scale testing, analysis and reporting at customer’s sites.
Being responsible for the installation and commissioning plan of industrial equipment at a customer’s site, whether for trial or following purchase.
Develop and deliver the commissioning process for Matter’s equipment at customer’s sites.
Work with the Engineering team to develop technical documentation, including assembly, installation and commissioning plans.
Champion health and safety at Matter and customer sites. Support the Commercial Team in the development of new leads all the way through to sale and installation.
Work closely with Engineering and Commercial teams to support the evolution and development of existing and new product, leveraging insights gained from on-site activities and capturing customer requirements.
Consider and define the training needs of future team of direct reports focused on technical support of customer trials and installations.
Working and delivering in line with Matter values.

Requirements

Experience installing and commissioning industrial equipment.
Experience working directly with customers.
Experience writing technical reports.
Experience working in industrial wastewater treatment.
Experience working in sales.
Experience working with electronic controls systems.
Experience writing technical documentation, such as installation plans.

Benefits

Flexible working environment, with core hours of 09:30-16:00 and hybrid working available, based at our central Bristol HQ
Annual Leave – 26 days + public holidays + entitlement will increase with length of service, 1 day for every year up to 32 days pa
1 extra day of leave to celebrate you on your birthday
Ability to swap up to 3 Bank Holidays in a year for days of cultural or religious significance
Enhanced family leave (maternity & paternity) - 13 weeks full pay (maternity) or 4 weeks full pay (paternity) - available for those who have worked continuously for 26 weeks by the end of the Qualifying Week
Sick Pay - Short Term Sickness is full pay for 10 days in any 12-month rolling period / Long Term Sickness is full pay for any instance of a consecutive period of sickness longer than a week (7 consecutive days) up to 13 weeks.
Pension scheme (Aviva) – 5% employer contribution
Private Medical Insurance (BUPA) – you and your family (Level 1 cover)
Medical Cash Plan (SimplyHealth) - you and your family (Level 1 cover)
Critical Illness Cover (Zurich) - after 13 weeks of Illness 75% of wages paid up to 5 years
Dental Plan (BUPA) – you and your family (Level 1 cover)
Life Assurance (Zurich) - one-off payment of 2 times your annual salary to next of kin
Virtual GP
Employee Assistance Programme
Onsite kitchen, dining, breakout areas & healthy snacks
Monthly lunch clubs
Regular team events and parties
On-site parking for bicycles and cars
Cycle to work scheme
Ethical discounts through Lumina
Training & Development support incl. 5% of contractual hours used for self-development
Professional membership - one per year where relevant to role

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

installation of industrial equipmentcommissioning of industrial equipmenttechnical documentation writingtechnical report writingelectronic control systemsindustrial wastewater treatmentsales experience

Soft skills

customer interactionteam leadershipcommunicationcollaboration