VP Lead Actimize Implementation Engineer
The Bancorp
CloudETLSQL
Implementation Consultant, Healthcare/Financial Software
MatrixCare
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $72,000 - $107,000 per year
Job Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- The Implementation Consultant will become a financial focused Subject Matter Expert for the Home Health and Hospice customers
- Lead clients through software implementation, providing training and best practice workflow recommendations
- Deliver high value consulting services that drive financial transformation via successful adoption of MatrixCare products and services
- Deliver best practice training support to customer C-level team though deep understanding of the Brightree financial performance and reporting tools
- Manage customer feedback loop to account management, product management and engineering teams to improve customer experience
- Drive efforts to create a productive, effective internal delivery process for consulting services through pre-sales discovery, scoping and solution design sessions
- Provide high quality employee immersion training to enable internal team members to provide superior customer service
- Support the MatrixCare Implementation and Training Team to build best practices for customer implementations that help drive long term customer success
Requirements
- Prior experience with use of a Financial Information System including, e-claim and e-remit procedures for Home Health and/or Hospice organization
- Understanding of basic accounting principles
- Help customer identify system optimization and training opportunities that lead to an increase in productivity and cash flow
- Ability to become MatrixCare Subject Matter Expert
- Basic understanding of Organizational Change Management principles
- Attention to detail, professional presentation skills and ability to work with complex projects
- Excellent written and verbal communication skills and interpersonal skills
- Candidate must be able to work in a fast-paced, collaborative, team-oriented environment
- Approximately 30-50% overnight travel may be required for onsite client consultations
- Required Bachelor’s degree; preferably in Accounting
- Healthcare software implementation and/or training experience for financial teams
- Leadership/Consulting experience
- Developing professional expertise, applies company policies and procedures to resolve a variety of issues
