MatrixCare

Implementation Consultant, Healthcare/Financial Software

MatrixCare

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $72,000 - $107,000 per year

Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • The Implementation Consultant will become a financial focused Subject Matter Expert for the Home Health and Hospice customers
  • Lead clients through software implementation, providing training and best practice workflow recommendations
  • Deliver high value consulting services that drive financial transformation via successful adoption of MatrixCare products and services
  • Deliver best practice training support to customer C-level team though deep understanding of the Brightree financial performance and reporting tools
  • Manage customer feedback loop to account management, product management and engineering teams to improve customer experience
  • Drive efforts to create a productive, effective internal delivery process for consulting services through pre-sales discovery, scoping and solution design sessions
  • Provide high quality employee immersion training to enable internal team members to provide superior customer service
  • Support the MatrixCare Implementation and Training Team to build best practices for customer implementations that help drive long term customer success

Requirements

  • Prior experience with use of a Financial Information System including, e-claim and e-remit procedures for Home Health and/or Hospice organization
  • Understanding of basic accounting principles
  • Help customer identify system optimization and training opportunities that lead to an increase in productivity and cash flow
  • Ability to become MatrixCare Subject Matter Expert
  • Basic understanding of Organizational Change Management principles
  • Attention to detail, professional presentation skills and ability to work with complex projects
  • Excellent written and verbal communication skills and interpersonal skills
  • Candidate must be able to work in a fast-paced, collaborative, team-oriented environment
  • Approximately 30-50% overnight travel may be required for onsite client consultations
  • Required Bachelor’s degree; preferably in Accounting
  • Healthcare software implementation and/or training experience for financial teams
  • Leadership/Consulting experience
  • Developing professional expertise, applies company policies and procedures to resolve a variety of issues