Matrix Design Group LLC

Field Engineer

• Provide technical support in the form of troubleshooting on site or via phone
• Perform installation, startup, and commissioning of various products
• Oversee and support third-party installers during customers' installations
• Test and troubleshoot system functions and train customers in operation and maintenance
• Coordinate service schedule with customers at various locations
• Create detailed reports for installations and technical support issues

Industrial Field Service Technician