Review product briefs for new features or services and compose risk assessments in order to advise product teams on safety risks
Act as a thought partner to product and engineering teams to develop win-win safety solutions
Influence peer teams, without authority, in order to secure positive outcomes for our users’ safety and trust
“Red team” (engage in adversarial testing of) new products to identify safety gaps and areas for improvement
Present to peer teams or externally on an as-needed basis
Serve as a cross-functional facilitator among product, legal, privacy, security, content moderation, data science, and more to align on safety system design
Analyze safety features across Match Group’s brands in order to improve the approach across the portfolio
Maintain a product launch calendar and documentation knowledge hub for products and features within your area of responsibility
Monitor evolving safety trends and industry best practices
Requirements
5+ years of experience in Trust & Safety, product policy, or regulatory compliance, ideally with product-facing exposure
Bilingual Korean/English. Any knowledge of Japanese, a plus
Deep understanding of online harm types and interventions, especially user controls
Technical fluency—you’re comfortable understanding technical concepts at a high level and translating those for non-technical teams
High level of empathy for others’ roles - be able to put yourself in the shoes of a user, of a product manager trying to launch a product on time, and of a content moderator
Positive attitude, willing to pitch in wherever necessary
Excellent writing and reasoning skills; you produce clear, structured thinking in docs, even on complex topics
Comfort with ambiguity and challenging trade-offs
Familiarity with major global safety regulations affecting Trust & Safety