Instructional Operations Coordinator

MasteryPrep

Instructional Operations Coordinator at MasteryPrep ensuring smooth operations for instructors and events. Focus on data management, scheduling, and instructor support while working fully remote.

Posted 7/10/2026full-timeRemote • Louisiana • 🇺🇸 United StatesMid-LevelSenior💰 $40,000 - $45,000 per yearWebsite

About the role

Key responsibilities & impact

Pull, format, and distribute recurring evaluation and event reports (daily, weekly, monthly, quarterly, and annual).
Maintain data trackers, autopull spreadsheets, and dashboards, ensuring accuracy and consistency.
Clean up and organize evaluation data and prepare it for review by team leaders.
Enter paper and digital evaluations and keep records up to date.
Create and manage instructor shifts in scheduling tools and process shift/no-show updates.
Support bi-weekly payroll preparation by exporting and organizing data.
Send expense and reporting reminders to instructors.
Track and reconcile travel and flight credits, and flag savings opportunities.
Coordinate new-hire onboarding and offboarding tasks, including fingerprinting reminders and record updates.
Order and issue instructor badges and create virtual classroom/meeting rooms for new instructors.
Keep instructor certifications and groupings current.
Serve as a first point of contact for instructor support requests (scheduling, logistics, travel, and platform issues).
Support program-specific tasks (e.g., rostering, badging, participant emails, and platform setup) on a seasonal basis.
Identify manual, repetitive tasks and find ways to streamline them.
Use AI tools to speed up reporting, communications, and data work, and to build more efficient workflows over time.

Requirements

What you’ll need

Exceptional organization and attention to detail; you rarely let things slip through the cracks.
Strong spreadsheet skills (Google Sheets / Excel), including comfort with formulas, sorting, and formatting, and pivot tables.
Ability to follow documented processes precisely and to manage many recurring deadlines at once.
Clear, professional written communication.
Comfort learning and working across multiple software platforms.
A proactive, dependable, self-directed work style suited to a remote environment.
Experience with Google Suite (Gmail/Sheets/Calendar).
While this is a fully remote position. Applicants must be physically located in the United States and authorized to work in the U.S.
Preferred
Experience with tools such as Salesforce, Slack, Asana, scheduling software (e.g., Sling), and video/learning platforms.
Familiarity using AI assistants to improve efficiency.
Background in operations, administration, education, or a similar coordination-heavy role.
Ability to work consistent working hours (CST) and occasional after-hours responsiveness.

Benefits

Comp & perks

Employee benefits eligibility (health, disability, AD&D, life insurance).
Matching 401k
Paid time off
Generous paid holidays
Ability to work fully remote
Company supplied device/laptop

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data TrackingReport FormattingData CleaningPayroll PreparationInstructor SchedulingRecord KeepingExpense TrackingOnboarding CoordinationAI Tool UtilizationProcess Streamlining

Soft Skills

Attention to DetailClear Written CommunicationDependabilitySelf-DirectionProactivity