Mastersul Comex

Analyst

• Analyze billing requests and export processes
• Process documentation in the relevant systems
• Liaise with internal and external stakeholders involved
• Perform registration and retrieval of the DUE (Single Export Document)
• Update the export system
• Perform export and customer support activities
• Assist less experienced colleagues
• Update controls for preparation of metrics and KPIs

Export Analyst – Automotive

• Perform document analysis in accordance with current legislation and established procedures
• Analyze administrative treatment/handling of NCM (Mercosur Common Nomenclature)
• Assess the need for NVE
• Analyze application of antidumping measures
• Verify and qualify product descriptions and inform the client when revisions are required
• Ensure consistency between the classified NCM and the product description
• Check and approve LI (Import License)
• Check and approve LPCO
• Monitor the status of LI
• Monitor the status of LPCO
• Analyze and satisfy fiscal requirements under supervision
• Verify and send funds/payment information to the client
• Monitor cargo arrival dates
• Check Siscomex for any pending issues that could prevent release/delivery of the shipment for transport
• Inspect for any damages
• Monitor issuance of protest letters
• Verify whether MAPA (Ministry of Agriculture) release is required
• Perform a second review of Import Declarations
• Request a third review of Import Declarations from management
• Prepare the dossier
• Save the dossier to the directory
• Analyze fiscal requirements
• Prepare DI (Import Declaration) rectifications prior to customs clearance
• Request review and analysis of DI rectifications before filing the amendment
• Send a summary of the rectification to local representatives and to the client
• Check if demurrage has been incurred
• Verify the need for wash and/or repair statements
• Keep operational systems properly updated
• Coordinate, monitor and ensure all internal SLAs and client-established SLAs are met
• Maintain ongoing follow-up with the client
• Provide customer service
• Provide support to and assist assistants and/or junior staff to ensure smooth process flow and support their development

Import Analyst – JR

Inside Sales

• Plays a key role as the interface between the company and customers
• Ensures clear and efficient communication and provides support at all stages of the cargo brokerage process
• Provides support to the sales department
• Establishes a direct interface with the customer
• Prepares international freight proposals
• Follows up on quotes
• Opens logistics processes

• Support less-experienced colleagues in entering data into the system
• Perform follow-ups on processes
• Contribute to document reviews and analyses
• Analyze data for registration of Import Declarations (DI)
• Generate ICMS payment guides/forms
• Follow and cascade the defined procedures
• Control process interfaces and documentation

Import Analyst – Automotive

• Actively prospect, qualify, and convert leads into clients for customs clearance services
• Actively prospect new clients (importers and exporters)
• Conduct cold calls and cold emails to introduce the company and identify opportunities
• Qualify leads generated by marketing
• Make the initial contact to understand the prospect’s operations, challenges, and needs
• Present customized solutions tailored to each client
• Prepare detailed commercial proposals and negotiate terms, overcoming objections
• Keep the CRM updated with interactions, status, and next steps

Export Analyst – Automotive

Import Analyst – JR

Inside Sales

Import Analyst – Automotive

Inside Sales Analyst – Customs Clearance