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Assistant Executive Housekeeper
MasterCorp, Inc.Assistant Executive Housekeeper overseeing housekeeping operations and team performance at MasterCorp, Inc. Ensuring exceptional service and cleanliness standards at Hilton Head Island locations.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing housekeeping operations, including scheduling, performance management, and inventory control. Proficient in effective communication and training delivery to ensure high standards of cleanliness and service.
Highest-signal resume keywords
Housekeeping ManagementPerformance ManagementSchedulingInventory ControlEffective Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Housekeeping StandardsPerformance MetricsBudget ComplianceTraining DeliveryInventory Management
Soft Skills
EnthusiasmCoachingTeamworkFeedback ProvisionCustomer Service
Tools & Technologies
Microsoft OutlookMicrosoft WordMicrosoft PowerPointMicrosoft Excel
Certifications & Qualifications
High School DiplomaBachelor’s Degree PreferredValid Driver's License
Industry Keywords
HospitalityCleanliness StandardsHousekeeping StaffNew Hire OrientationWeekly Reports
About the role
Key responsibilities & impact- Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service.
- Create and post schedules by 5:00 PM every Thursday; assign daily tasks and assign work to housekeepers, housepersons, and supervisors.
- Monitor daily work hours to ensure compliance with budgeted hours.
- Inspect rooms and common areas to ensure cleanliness standards.
- Conduct weekly report cards for housekeeping staff and MSI reports of Supervisors.
- Provide ongoing performance feedback to Housekeepers, Housemen, and Supervisors.
- Assist in performance management of team members including coaching and counseling team members.
- Conduct new hire orientations for new team members; ensures 7-Steps to Clean training is effectively delivered within established guidelines.
- Manage inventory, conducting weekly inventory counts and orders replenishments.
Requirements
What you’ll need- High School Diploma or equivalent combination of education and experience
- Bachelor’s Degree preferred
- Two years of experience directly related to the job with progressive responsibility.
- A proven track record of driving strong performance and key field operations metrics.
- Effective written and verbal English communication, bi-lingual Spanish a plus.
- Working knowledge of Microsoft Outlook, Word, PowerPoint, and Excel.
- A valid driver's license will be required for certain locations.
Benefits
Comp & perks- Competitive Pay at All Levels.
- Our Housekeepers make more with Piece Rate Pay – designed to reward efficiency and timeliness!
- 401(k) Retirement Plan with Company Matching.
- Paid Vacation and Sick Time.
- Medical, Dental and Vision Benefits.
- Company-Paid Life Insurance and Short-Term Disability.
- Tuition Reimbursement.