Admissions Advisor – MasterClass Executive

MasterClass

Admissions Advisor guiding candidates through enrollment in the MasterClass Executive program. Engaging in high-volume communication to ensure smooth admissions process and addressing inquiries.

Posted 7/30/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in admissions and enrollment advising, with a strong focus on effective communication and relationship management. Proficient in navigating the business-education landscape and utilizing CRM tools to manage candidate interactions and pipeline effectively.

Highest-signal resume keywords

Admissions ExperienceConsultative Sales SkillsCRM ManagementStrong Written CommunicationFluency in Executive Education

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Admissions AdvisingEnrollment ManagementPipeline ManagementAI ConversancyHigh-Volume Communication

Soft Skills

Active ListeningObjection HandlingOrganizational SkillsAdaptabilitySelf-Direction

Tools & Technologies

CRM Software

Industry Keywords

Executive EducationOnline MBACohort-Based ProgramsEdTechPremium Consumer Experience

About the role

Key responsibilities & impact

Own a high volume of admissions calls — scheduled consultations and proactive outreach with applicants and admitted candidates — answering questions about the curriculum, live sessions, AI Labs, in-person intensive, time commitment, and cohort experience
Help prospective enrollees evaluate the program's value: speak confidently and accurately to outcomes, program fees, and payment options, and position MasterClass Executive honestly against the alternatives candidates are weighing (executive education, MBA programs, certificates, and cohort-based courses)
Guide admitted candidates from decision to enrollment with timely phone and email follow-up through each enrollment window, identifying and removing blockers before deadlines
Run point on employer-sponsorship communications: respond to sponsorship inquiries, provide candidates with materials to secure company support (manager emails, ROI summaries, program overviews), and flag multi-enrollee company interest to our partnerships team
Manage your pipeline with clean notes and reliable follow-through; meet daily and weekly contact and response-time goals
Log the questions, objections, and sponsorship themes you hear and share them weekly with the admissions and marketing teams to sharpen FAQs, call guides, and email copy
Provide surge coverage during peak moments: post-webinar follow-up, enrollment-deadline outreach, and inbox support

Requirements

What you’ll need

3+ years in admissions or enrollment advising, inside sales, account management, or another phone-forward consultative role — executive education, higher ed, edtech, or premium consumer experience is a plus
Genuinely energized by phone time: you listen first, handle objections without a hard sell, and are comfortable with 20–30+ meaningful conversations a day
A strong writer who can run a high-volume inbox with responses that are crisp, warm, and never read like a template
Conversant in AI: you follow the space, use the tools yourself, and can speak credibly with senior professionals about how AI is changing their work (no technical background required)
Comfortable with ambiguity and able to navigate uncertainty
Fluent in the business-education landscape — executive education, online MBAs, certificates, and cohort-based programs — and how buyers compare them
Organized and self-directed: strong CRM hygiene, pipeline discipline, and comfort being measured against clear goals
Adaptable in a fast-moving environment where call guides, offers, and priorities evolve week to week
Available across U.S. time zones, including some early-evening hours when candidates are most reachable.

Benefits

Comp & perks

Sick leave and other benefits required by applicable law will be managed directly by TargetCW.