Director, North American B2B Secular Shift – B2C Retail & Restaurants

Mastercard

Mastercard director driving adoption of modern B2B payment solutions among North American retail and restaurant businesses. Leading go-to-market strategy, commercialization, sales pipelines, and SMB growth.

Posted 8/4/2026full-timePurchase • New York • 🇺🇸 United StatesLead💰 $182,000 - $291,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in B2C Retail & Restaurants go-to-market strategies, with a strong focus on payment systems, client engagement, and pipeline management. Proven ability to drive growth through collaboration across finance, sales, and marketing while ensuring compliance with security policies.

Highest-signal resume keywords

B2C Retail & Restaurants StrategyPOS And Invoice PaymentsSales Pipeline ManagementClient Engagement And NegotiationQuantitative And Qualitative Insight

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payment Systems UnderstandingLegacy Payment FlowsHigh-Value Use Case IdentificationStrategy TranslationCommercialization Tools

Soft Skills

Cross-Functional CollaborationInfluential LeadershipClient-Centric Narrative DevelopmentAccountability For Outcomes

Tools & Technologies

SFDC

Certifications & Qualifications

Mandatory Security Training

Industry Keywords

B2C RetailRestaurants SegmentIssuer And Acquirer Behavioral DriversPayment OptionsMastercard Security Policies

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Lead and execute the B2C Retail & Restaurants Secular Shift go-to-market strategy across North America
Expand Mastercard’s footprint, market share, and leadership position in the B2C Retail & Restaurants segment
Work cross-functionally across Commercial and New Payment Flows to partner and cross-sell solutions
Engage clients, identify high-potential opportunities, build the sales pipeline, and close deals
Drive commercialization with Finance, Sales, Marketing, Franchise, and Customer Delivery stakeholders
Develop customer-centric narratives for internal teams, customers, and prospects
Support client-facing negotiations and lead or co-lead key deals
Track and manage pipeline performance using SFDC and commercialization tools
Champion internal alignment across product groups, Finance, Sales Excellence, and senior leadership
Develop SMB growth strategies and scalable models for issuer portfolios
Create client materials, training sessions, and use-case content for SMB opportunities

Requirements

What you’ll need

Deep, hands-on understanding of POS and invoice payments in the B2C Retail & Restaurants segment
Understanding of the systems and infrastructure supporting the segment
Understanding of payment options enabled by those systems
Understanding of issuer and acquirer behavioral drivers
Ability to drive legacy payment flows such as cash, check, and ACH toward modern card-based solutions
Ability to identify high-value use cases and articulate compelling value propositions
Ability to translate strategy into adoption and spend growth
Ability to lead through influence across product, sales, marketing, and operations
Ability to use quantitative and qualitative insight for prioritization and decision-making
Accountability for measurable outcomes
Compliance with Mastercard security policies and practices
Responsibility for confidentiality and integrity of accessed information
Reporting suspected information security violations or breaches
Completion of mandatory security training

Benefits

Comp & perks

Annual bonus or commissions may be available depending on the role
Medical, prescription drug, dental, vision, disability, and life insurance
Flexible spending account and health savings account
16 weeks of new parent leave
Up to 20 days of bereavement leave
80 hours of Paid Sick and Safe Time
25 days of vacation time
5 personal days
10 annual paid U.S. observed holidays
401k with a best-in-class company match
Deferred compensation for eligible roles
Fitness reimbursement or on-site fitness facilities
Eligibility for tuition reimbursement