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Mastercam

Sales Operations Analyst, Systems & Reporting

Mastercam

Sales Operations Analyst engaging with Salesforce & Digital Systems teams to improve reporting at Mastercam. Focus on data integrity, reporting, and system enhancements.

Posted 6/20/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Serve as the first point of contact for Salesforce Revenue Cloud requests across Direct, Channel, Educational, and Compliance Sales teams
  • Build and maintain scalable reports and dashboards aligned to Mastercam pipeline and forecast tracking standards
  • Troubleshoot data integrity issues across opportunities, accounts, and quoting workflows
  • Continuously improve workflows and data quality to support accurate reporting and downstream financial alignment
  • Develop and maintain Salesforce and Power BI dashboards supporting pipeline visibility, forecast accuracy, and executive KPI reporting
  • Deliver actionable insights on bookings, pipeline health, forecast gaps, and performance trends across global sales teams
  • Implement and enforce standardized reporting definitions
  • Support recurring reporting cadences with reliable, consistent data
  • Translate business requirements from Sales Ops, Commercial leadership, and Channel teams into clear technical specifications for Digital Systems
  • Partner closely with Digital Systems on Salesforce enhancements, prioritization, and release planning related to Revenue Cloud
  • Identify inefficiencies across quoting, order flow, and reporting processes, then implement related automation and system-driven solutions
  • Enable sales users in Salesforce, specifically reporting tools and standardized processes

Requirements

What you’ll need
  • Bachelor's degree in Information Systems, Computer Science, Data Analytics, or a related field preferred
  • 3–5+ years of Sales Operations, CRM Administration, Business Systems, Reporting, or related experience
  • Advanced Salesforce reporting and dashboard experience
  • Power BI dashboard development and data visualization experience
  • Experience gathering business requirements and translating them into system enhancements
  • Strong understanding of sales processes, forecasting, pipeline management, and CRM best practices
  • Ability to communicate effectively with both business users and technical teams
  • Above average communication skills, both written and verbal
  • Proficiency with Microsoft Office (Word, Excel and PowerPoint)

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
SalesforcePower BIdata visualizationreportingdata integrityworkflow improvementCRM administrationbusiness requirements gatheringpipeline managementforecasting
Soft Skills
communicationcollaborationproblem-solvinganalytical thinkingattention to detailorganizational skillsinterpersonal skillstechnical specification translationuser enablementprocess standardization