Mastercam

Applications Engineer

Mastercam

full-time

Posted on:

Location Type: Office

Location: St. Louis • Montana • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Provide expert-level support to customers and channel partners by troubleshooting technical issues related to Mastercam products
  • Analyze customer workflows and recommend tailored solutions to enhance efficiency and productivity
  • Collaborate with product management and development teams to provide customer feedback and insights for product enhancements
  • Assist sales teams with pre-sales activities, including product demonstrations, technical presentations, and proofs of concept (PoC)
  • Identify opportunities to improve customer workflows and recommend advanced techniques or tools
  • Maintain detailed records of customer interactions, technical solutions, and best practices
  • Partner with the Global Training Center to deliver training sessions, both in-person and online, to customers, channel partners, and internal teams

Requirements

  • Bachelor’s degree in Engineering, Computer Science, Manufacturing, or a related field
  • 3–5 years of experience in CAD/CAM programming, manufacturing, or applications engineering
  • Hands-on experience with Mastercam or similar CAD/CAM software is required
  • Knowledge of CNC programming, machining processes, and tooling is highly desirable
  • Proficiency in Mastercam and familiarity with other CAD/CAM tools
  • Strong understanding of manufacturing processes, including milling, turning, and multi-axis machining
  • Experience with simulation software and post-processor customization is a plus
  • Familiarity with CRM tools (e.g., Salesforce, NetSuite)
Benefits
  • Your Role at a Glance
  • Customer Support and Solutions
  • Product Expertise and Collaboration
  • Pre-Sales and Post-Sales Support
  • Innovation and Optimization
  • Documentation and Reporting
  • Training and Enablement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
CAD/CAM programmingCNC programmingmachining processestoolingMastercamsimulation softwarepost-processor customizationmanufacturing processesmillingturning
Soft skills
troubleshootingcustomer supportcollaborationcommunicationtraininganalytical skillsproblem-solvingpresentation skillsorganizational skillsfeedback