Systems Analyst – Enterprise Automation

MassMutual

Systems Analyst leading end-to-end process automation assessments for complex business processes in a growing financial services company. Collaborating with stakeholders to define requirements and develop solutions.

Posted 4/24/2026full-timeSpringfield • Massachusetts, New York • 🇺🇸 United StatesSeniorLead💰 $124,800 - $163,800 per yearWebsite

Tech Stack

Tools & technologies

RPA

About the role

Key responsibilities & impact

Lead end-to-end process analysis and automation assessments for complex, cross-functional business processes
Independently evaluate automation feasibility, value, and prioritization
Partner with senior business stakeholders, product owners, architects, and technology leaders to shape automation roadmaps and investment decisions
Translate complex business needs into clear, high-quality requirements, use cases, and solution designs
Influence and continuously improve enterprise intake, assessment, and prioritization processes across the automation lifecycle
Serve as a subject-matter expert and thought leader, mentoring other analysts

Requirements

What you’ll need

Bachelor’s degree in Computer Science, engineering or other applicable discipline
10+ years of experience in business analysis, process improvement, automation, or digital transformation roles
5+ years of experience working with Robotic Process Automation (RPA) platforms (e.g., UiPath or similar)
Demonstrated experience leading complex, cross-functional initiatives with minimal oversight
Proven expertise in process analysis, business requirements definition, and solution shaping
Advanced proficiency with process mapping tools such as Visio and Lucidchart
Experience influencing senior stakeholders and driving outcomes across multiple business units

Benefits

Comp & perks

Access to mentorship opportunities
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business analysisprocess improvementautomationdigital transformationRobotic Process Automationprocess mappingrequirements definitionsolution shapingautomation assessmentscomplex process analysis

Soft Skills

mentoringinfluencingstakeholder engagementcommunicationleadershipcollaborationproblem-solvingcritical thinkingorganizational skillsdecision-making

Certifications

Bachelor’s degree in Computer ScienceBachelor’s degree in engineering