Salesforce Analytics Program Manager

MassMutual

Program Manager ensuring alignment between business platforms and BIRA's data strategy at MassMutual. Collaborating with Product Owners and managing analytics-related dependencies for enterprise effectiveness.

Posted 4/23/2026full-timeSpringfield • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $99,800 - $131,000 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Ensure strong alignment between business platforms and the needs of the Data Strategy, Business Intelligence, Reporting & Analytics (BIRA) organization.
Actively ensure Product Owners understand analytics implications while consistently communicating BIRA updates, priorities, and constraints.
Maintain visibility into analytics assets and data dependencies across platforms.
Partner closely with Data Stewardship to ensure shared metric definitions, aligned personas, and consistent business logic across BIRA dashboards, Salesforce reporting, and other consuming systems.
Identify risks, gaps, and inconsistencies in data availability, quality, structure, or integration, and drive mitigation plans in partnership with Product Owners, Initiative Managers, and technical teams.

Requirements

What you’ll need

High School Diploma.
5+ years in program management, business systems ownership, or data/analytics platform governance.
2+ years of experience with enterprise business or data platforms (such as Salesforce, Clarity PPM, or comparable systems).
Demonstrated experience documenting analytics, reporting, or data needs.
Experience with Tableau or other enterprise BI visualization tools.
Familiarity with data governance principles, metric definitions, and enterprise reporting structures.
Strong understanding of data, reporting dependencies, and how platform changes affect analytics ecosystems.
Proven ability to coordinate and build alignment across diverse business and technology organizations.
Excellent communication, documentation, and stakeholder management skills.

Benefits

Comp & perks

Regular meetings with the Program Management & Alignment team within BIRA.
Focused one-on-one meetings with your manager.
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups.
Access to learning content on Degreed and other informational platforms.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementbusiness systems ownershipdata governanceanalytics documentationreportingdata qualitydata integrationbusiness intelligencedata visualizationmetric definitions

Soft Skills

communicationstakeholder managementcoordinationalignment building

Certifications

High School Diploma