Mediator – Insurance & Financial Services Division

MASSAGO

Mediator in the Attorney General’s Office handling consumer complaints in financial services. Focusing on investments, annuities, and lending disputes with various agencies.

Posted 7/17/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $67,269 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in mediating consumer complaints related to investments, annuities, and lending disputes while providing clear communication and effective research skills. Proficient in data analysis and collaboration with government agencies and community partners to address financial services issues.

Highest-signal resume keywords

Data Analysis SkillsEffective Verbal CommunicationExcellent Written CommunicationExperience With SecuritiesConsumer Lending Familiarity

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisMicrosoft ExcelResearch SkillsInvestments KnowledgeSecurities Familiarity

Soft Skills

Effective ListeningOrganization SkillsTime Management

Industry Keywords

Consumer ComplaintsFinancial ServicesAnnuitiesLending DisputesCollaboration

About the role

Key responsibilities & impact

Mediate consumer complaints, with a particular focus on investments, annuities, and lending disputes, which may involve extended advocacy.
Analyze and research various topics to provide information, referrals, and guidance to consumers.
Collaborate with other government agencies and community partners.
Assist in investigations, litigation, and policy work relating to financial services issues.

Requirements

What you’ll need

Bachelor’s degree or a minimum of four (4) years of relevant experience.
Experience or familiarity with securities, investments, and consumer lending preferred.
Data analysis skills, including proficiency with Microsoft Excel.
Effective verbal communication skills, including the ability to actively listen and explain complex information clearly and patiently to consumers, insurers, and financial services entities.
Excellent written communication skills, including experience writing letters, memos, emails, summaries, and translating complex information in a clear and accessible manner.
Ability to listen well, read carefully, and assess complex situations.
Effective research, organization, and time management skills.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account MASSAGO Website LinkedIn All Job Openings 1 - 10 employees Founded 2015 MASSAGO is a company; no details were provided beyond the company name and the single-word input 'OK'. Its business model, products, target customers, and industry are unknown based on the provided text. I cannot reliably determine specific industries without further information. Mediator – Insurance & Financial Services Division Job not on LinkedIn 🔥 11 minutes ago 🏢🏡 Boston – Hybrid 💵 $67.3k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💸 Financial Planning and Analysis (FP&A) Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Mediate consumer complaints, with a particular focus on investments, annuities, and lending disputes, which may involve extended advocacy.
Analyze and research various topics to provide information, referrals, and guidance to consumers.
Collaborate with other government agencies and community partners.
Assist in investigations, litigation, and policy work relating to financial services issues. 🎯 Requirements
Bachelor’s degree or a minimum of four (4) years of relevant experience.
Experience or familiarity with securities, investments, and consumer lending preferred.
Data analysis skills, including proficiency with Microsoft Excel.
Effective verbal communication skills, including the ability to actively listen and explain complex information clearly and patiently to consumers, insurers, and financial services entities.
Excellent written communication skills, including experience writing letters, memos, emails, summaries, and translating complex information in a clear and accessible manner.
Ability to listen well, read carefully, and assess complex situations.
Effective research, organization, and time management skills. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs North America Strategic Implementation Lead, VP III 🔥 1 hour ago State Street 10,000+ employees 💸 Finance 💳 Fintech 🏦 Banking Website LinkedIn All Job Openings Senior member of Strategic Implementation team at State Street managing a high-performing team of project managers. Overseeing complex, cross-functional programs to drive transformational change within asset management. 🏢🏡 Boston – Hybrid 💵 $110k - $207.5k / year ⏰ Full Time 🟠 Senior 💸 Financial Planning and Analysis (FP&A) 🦅 H1B Visa Sponsor Manager, Commercial Finance Sales 🔥 5 hours ago The Boston Beer Company 1001 - 5000 👥 B2C 🛒 Retail Website LinkedIn All Job Openings Manager, Commercial Sales Finance overseeing financial performance reporting and team of analysts at Boston Beer Company in Boston, MA. Leading financial strategy, reporting, and collaboration with cross-functional teams. 🏢🏡 Boston – Hybrid 💵 $133k - $207k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💸 Financial Planning and Analysis (FP&A) Senior Financial Analyst 🕒 2 days ago HealthEdge 1001 - 5000 ⚕️ Healthcare Insurance ☁️ SaaS 💳 Fintech Website LinkedIn All Job Openings Senior Financial Analyst at HealthEdge supporting financial planning and analysis for R&D and Product teams. Working closely with Engineering and Product teams to provide insights and optimize financial performance. 🏢🏡 Boston – Hybrid 💵 $102k - $108k / year ⏰ Full Time 🟠 Senior 💸 Financial Planning and Analysis (FP&A) 🦅 H1B Visa Sponsor Manager – Strategic Finance 🕒 2 days ago Shields Health Solutions 501 - 1000 ⚕️ Healthcare Insurance 💊 Pharmaceuticals ☁️ SaaS Website LinkedIn All Job Openings Strategic Finance Manager partnering with CFO to lead cross-functional projects and specialties at Shields Health Solutions. Analyze operational and financial challenges in an expanding healthcare organization. 🏢🏡 Boston – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💸 Financial Planning and Analysis (FP&A) Investment Analyst 🕒 3 days ago Wellington Management 1001 - 5000 💸 Finance Website LinkedIn All Job Openings Investment Analyst supporting clients' fixed income investment strategies at Wellington Management. Collaborates within product teams to monitor portfolios and develop investment solutions. 🏢🏡 Boston – Hybrid 💵 $80k - $150k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💸 Financial Planning and Analysis (FP&A) 🦅 H1B Visa Sponsor View More Financial Planning and Analysis (FP&A) Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs