Student Loan Analyst
MASSAGO
full-time
Posted on:
Location Type: Hybrid
Location: Boston • Massachusetts • United States
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Salary
💰 $68,738 per year
Job Level
About the role
- Supports investigations and litigations, with a special focus on federal and private student loans and for-profit schools.
- Works with the Student Loan Ombudsman, Student Loan Advocate Attorneys, and Assistant Attorneys General to analyze data and documents, including National Student Loan Data System files, loan payment and status histories, qualifying payment count adjustments for Public Service Loan Forgiveness and Income-Driven Repayment plans, amortization schedules, interest accruals, interest capitalizations, and federal student loan interest subsidies.
- Analyzes loan servicer data, school data, regulatory changes, and servicer contract performance standards.
- Works directly with student loan borrowers to navigate more complex student loan repayment, debt relief, and default resolution complaints.
- Supports other IFSD investigations, outreach, litigation, and settlement implementation for other matters as needed.
Requirements
- Bachelor’s degree, preferably in data analytics, or equivalent experience in data analytics or a related field.
- At least three to five years of professional experience or graduate study in data analytics, student loan policy, education policy, federal student aid, or a related field.
- Experience analyzing consumer loan products.
- Familiarity with federal financial aid and Title IV programs, federal and state education statutes and regulations, debt relief initiatives, and loan servicing platforms and data systems.
- Strong data analysis skills, including advanced proficiency in Microsoft Excel and ability to collect, organize, and analyze data.
- Excellent verbal and written communication skills, attention to details, and time management skills.
- Graduate degree in data science, statistics, education policy, or another relevant field, or equivalent experience, preferred.
- Ability to learn new subject areas quickly and synthesize complex information.
- Ability to work both independently and as part of a team.
- Demonstrated interest in public interest or consumer protection work.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analyticsdata analysisMicrosoft Excelloan product analysisstudent loan policyeducation policyfederal student aiddebt relief initiativesloan servicing platformsdata systems
Soft Skills
verbal communicationwritten communicationattention to detailtime managementability to learn quicklysynthesize complex informationindependent workteam collaborationinterest in public interest workconsumer protection
Certifications
Bachelor's degreeGraduate degree in data scienceGraduate degree in statisticsGraduate degree in education policy