Massachusetts Technology Collaborative

Technical Account Manager

• Lead interoperability initiatives and provide consulting, technical expertise, and account management services to healthcare organizations.
• Develop and maintain strong relationships with healthcare provider organizations and partners.
• Serve as the primary point of contact and trusted advisor for assigned healthcare organizations.
• Engage participants to promote adoption and meaningful use of HIE technologies.
• Lead discussions regarding interoperability strategy and workflow transformation.
• Facilitate meetings, workshops, and stakeholder sessions.
• Provide subject matter expertise on healthcare interoperability standards and HIE technologies.
• Conduct technical and workflow assessments and recommend integration strategies.
• Troubleshoot interoperability and data exchange challenges.
• Coordinate cross-functional teams for successful project delivery.

Senior HIE Technical Account Manager