Medical Assistant, Primary Care

Mass General Brigham

Medical Assistant supporting Mass General Brigham primary care teams serving complex adult Medicaid patients. Providing clinical, administrative, care coordination, and home-visit support across Saugus and Salem.

Posted 8/5/2026full-timeSaugus • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $22 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient care support, including vital sign measurement, medical history documentation, and coordination of care in a primary care setting. Holds relevant certifications and experience in managing complex patient populations within an ambulatory environment.

Highest-signal resume keywords

Medical Assistant CertificationEpic ExperiencePrimary Care ExperienceBasic Life Support (BLS) CertificationDirect Medical Assistant Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vital Sign MeasurementPatient Care SupportMedical History DocumentationLaboratory Specimen CollectionOffice AdministrationPatient InterviewingCare CoordinationEquipment PreparationCross-Coverage SupportInsurance Form Completion

Soft Skills

CollaborationTeam OrientationMultitaskingPatient AdvocacyCommunication

Tools & Technologies

Epic

Certifications & Qualifications

National MA CertificationCertified Medical AssistantBasic Life Support (BLS)

Industry Keywords

Ambulatory CareOutpatient CareMedicaid PopulationComplex Medical NeedsHome Visits

About the role

Key responsibilities & impact

Directly support a Nurse Practitioner providing primary care services to an adult Medicaid population with complex medical needs
Room patients and assist with direct patient care
Conduct outreach calls
Manage in-basket tasks
Coordinate care
Support face-to-face patient visits
Provide cross-coverage for other providers and office staff as needed
Interview patients and obtain medical information
Measure vital signs, weight, and height
Escort patients to examination rooms and prepare equipment
Record medical histories, vital statistics, and test results in medical records
Perform office duties including answering telephones, taking dictation, and completing insurance forms
Act as a liaison with other departments and advocate for patients
Collect, log, and prepare laboratory specimens for testing
Prepare, clean, and stock treatment rooms
Clean and sterilize instruments and dispose of contaminated supplies
Accompany the Nurse Practitioner on home visits throughout the North Shore region one weekday as assigned

Requirements

What you’ll need

High School Diploma or Equivalent required
Direct MA experience or medical field work: 0–1 year preferred
Medical Assistant Course or diploma program strongly preferred, or a minimum of 1 year professional experience
National MA Certification via AAMA, AMT, NHA, or NCCT strongly preferred
Epic experience strongly preferred
Ambulatory/Outpatient experience strongly preferred
Primary Care experience strongly preferred
Basic Life Support (BLS) Certification preferred
Certified Medical Assistant credential preferred
Comfortable working with complex patient populations
Able to manage multiple responsibilities in a fast-paced primary care environment
Highly collaborative and team-oriented
Must be available for Monday–Friday, 8-hour shifts scheduled between 8:00 AM and 5:00 PM
Must travel between the Saugus and Salem offices and may accompany the Nurse Practitioner on home visits throughout the North Shore region

Benefits

Comp & perks

Comprehensive benefits
Career advancement opportunities
Differentials
Premiums
Bonuses as applicable
Recognition programs
Professional growth support
Reasonable accommodation for applicants with disabilities