ED Unit Services Technician

Mass General Brigham

Unit Service Technician providing a range of patient care services in the Emergency Department at Mass General Brigham. Responsible for EKGs, phlebotomy, and support duties for medical staff.

Posted 7/11/2026part-timeJamaica Plain • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $19 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient care services, including EKG and phlebotomy, while ensuring adherence to C.A.R.E. Standards and hospital policies. Capable of providing excellent customer service and effective communication in a fast-paced emergency environment.

Highest-signal resume keywords

Basic Life Support CertificationCertified Nurse Aide LicenseEmergency Medical Technician LicensePatient Care Assistance ExperienceKnowledge of C.A.R.E. Standards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

EKGPhlebotomyMedical Equipment CleaningPatient TransportationTechnical Duties

Soft Skills

Good Communication SkillsExcellent Customer Service SkillsAbility to Set and Reset PrioritiesAbility to Work in a Fast Paced Environment

Certifications & Qualifications

Basic Life Support CertificationCertified Nurse Aide LicenseEmergency Medical Technician License

Industry Keywords

Patient CareEmergency DepartmentC.A.R.E. Standards

About the role

Key responsibilities & impact

Provides a broad range of care and services to patients including EKG and phlebotomy.
Performs secretarial duties to ensure efficient operation of the Emergency Department.
Provides safe and accurate transportation of patients throughout the hospital.
Performs technical duties including cleaning and restocking of medical equipment.
Follows hospital policies and assures patient safety during transport.

Requirements

What you’ll need

High School Diploma or Equivalent
Basic Life Support [BLS] certification required
Certified Nurse Aide [CNA] or Emergency Medical Technician [EMT] license required
Experience as a medical technician or patient care assistant in an Emergency setting preferred
Knowledge of C.A.R.E. Standards
Ability to work in a fast paced, often stressful environment
Good communication skills
Ability to set and reset priorities.
Excellent customer service skills

Benefits

Comp & perks

Competitive base pay
Comprehensive benefits
Career advancement opportunities
Differentials, premiums and bonuses as applicable
Recognition programs designed to celebrate contributions and support professional growth