Clinical Ophthalmology Manager

Mass General Brigham

Clinical Ophthalmology Manager overseeing day-to-day operations at the clinic. Leading strategies for operational excellence and exceptional patient care in an ophthalmology setting.

Posted 6/27/2026full-timeLexington • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $96,886 - $140,899 per yearWebsite

About the role

Key responsibilities & impact

Oversee the day-to-day operations of the clinic and provide leadership to the clinical staff
Support the implementation of departmental strategies, operational initiatives, and hospital-wide programs
Ensure efficient clinic operations, high-quality patient care, regulatory compliance, and an exceptional patient experience
Lead, hire, train, schedule, and support clinical and supervisory staff across clinic locations
Evaluate staff performance and competencies while promoting ongoing professional development
Support the implementation of new workflows, policies, and processes to meet operational and regulatory requirements
Identify and implement workflow improvements that enhance efficiency, quality, and patient care
Assist with developing, monitoring, and managing departmental operating and capital budgets
Allocate and redeploy staff as needed to meet patient care demands and maintain efficient clinic operations
Ensure resources are used effectively to provide an excellent patient experience
Respond to patient questions, concerns, and feedback in a timely, professional, and compassionate manner
Monitor quality, service, patient satisfaction, and operational performance metrics
Participate in departmental and hospital-wide initiatives that support operational excellence and organizational goals

Requirements

What you’ll need

Bachelor's degree in a related field required
5–7 years of management experience in an ophthalmology setting required
Certified Ophthalmic Assistant (COA) certification required
Strong leadership, coaching, and team development skills
Excellent interpersonal and relationship-building abilities
Ability to work independently and collaboratively in a fast-paced, high-volume clinical environment
Strong verbal and written communication skills
Ability to build effective working relationships with patients, clinical staff, physicians, researchers, and regulatory partners
Strong analytical, critical thinking, and problem-solving skills
Proficiency with Microsoft Office applications
Knowledge of medical terminology
Ability to prioritize multiple responsibilities while maintaining attention to detail.

Benefits

Comp & perks

Competitive base pay
Comprehensive benefits
Career advancement opportunities
Differentials, premiums and bonuses as applicable
Recognition programs designed to celebrate your contributions and support your professional growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

management experienceoperational initiativesworkflow improvementsbudget managementpatient careregulatory compliancestaff performance evaluationclinical operationsmedical terminologyproblem-solving

Soft Skills

leadershipcoachingteam developmentinterpersonal skillsrelationship-buildingcommunication skillsanalytical skillscritical thinkingattention to detailindependent and collaborative work

Certifications

Bachelor's degreeCertified Ophthalmic Assistant (COA)