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Mass General Brigham

Practice Manager, Primary Care

Mass General Brigham

Practice Manager overseeing daily operations for primary care locations in Watertown and Westwood. Leading a team of providers and staff to deliver community-based ambulatory care.

Posted 6/3/2026full-timeWatertown • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $65,998 - $96,034 per yearWebsite

About the role

Key responsibilities & impact
  • Oversees the day-to-day administrative performance of secretarial and clinical support staff
  • Evaluates daily staffing needs and coordinates replacement of staff
  • Performs hiring, orientation, and evaluation of staff
  • Assists in the career development of practice employees through ongoing coaching, counseling, and training
  • Ensures that all mandatory training is completed by staff
  • Evaluates, develops, and implements administrative systems and procedures designed to maximize practice operations
  • Collaborates with practice leaders on the preparation of the practice's annual budgets

Requirements

What you’ll need
  • Bachelor's Degree Related Field of Study required
  • 5-7 years Supervisory experience required
  • 5-7 years' Experience working in a healthcare environment required
  • Strong understanding of Microsoft Office, including Excel
  • Knowledge of Accounting Principles, physician billing, and revenue cycle management

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Professional development opportunities
  • Career advancement opportunities
  • Recognition programs designed to celebrate your contributions and support your professional growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
staffinghiringorientationevaluationadministrative systemsproceduresaccounting principlesphysician billingrevenue cycle management
Soft Skills
coachingcounselingtrainingcollaborationperformance evaluation
Certifications
Bachelor's Degree