EKG Lab Manager

Mass General Brigham

Oversee EKG lab operations at Mass General Brigham. Manage scheduling, staff training, and communication with stakeholders while ensuring adherence to strategic goals.

Posted 5/6/2026full-timeBoston • Massachusetts, New York • 🇺🇸 United StatesJunior💰 $79,560 - $115,720 per yearWebsite

About the role

Key responsibilities & impact

Responsible for managing all aspects of a large-scale and complex program and corresponding projects
Leads and implements initiatives that support alignment with organizational goals and strategic planning
Oversees communication and collaboration with stakeholders
Develops the program schedule, budget, and various program and project plan details
Analyzes data, prepares reports, and provides regular updates to program leadership
Identifies and escalates issues and risks and recommends solutions
Leads and provides guidance and support to other team members

Requirements

What you’ll need

Composes and maintains daily schedules for EKG, Cardiac Monitoring and Stress Testing
Hires, trains, manages and mentors technical and administrative staff, cross-covering when necessary
Provides administrative oversight of the MUSE application, including onboarding new users, ensuring timely processing of studies, troubleshooting errors, performing database sorts and report pulls, and liaising with readers, BioMed and non-lab users
Provides administrative oversight of Cardiac Monitor vendors’ web portals, including onboarding new users, ensuring timely processing of studies, troubleshooting errors, performing database sorts and report pulls, and liaising with readers, 3rd party vendors and non-lab users
Meets regularly with leadership group to discuss strategic goals, plan process updates, and implement interventional tactics
Acts as the face of the labs in communications with patients, other hospital employees, research studies and 3rd party vendors
Acts as local owner of the labs’ electronic resources, such as EPIC orders depots, scheduling templates, SFAs, and application interfaces
Composes and disseminates lab reading schedules to covering physicians and their support staff
Performs regular testing for quality assurance, productivity and efficiency
Provides updates to leadership and feedback to staff as necessary
Maintains lab equipment and supply par levels
Acts as timekeeper for lab employees
Adjudicates safety reports and liaises with HR, Patient/Family Relations, Environmental Health and Safety to ensure a safe and hospital environment for patients, visitors and staff
Responsible for ensuring readiness for Joint Commission
Adjudicates subordinates’ annual reviews, performance improvement plans, corrective actions and terminations when necessary
Performs all other duties and responsibilities as required

Benefits

Comp & perks

comprehensive benefits
career advancement opportunities
differentials
premiums and bonuses as applicable
recognition programs designed to celebrate your contributions and support your professional growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementdata analysisbudget managementreport preparationquality assurancedatabase managementschedulingperformance improvementtroubleshootingadministrative oversight

Soft Skills

leadershipcommunicationcollaborationmentoringproblem-solvingorganizational skillsstrategic planninginterpersonal skillsguidancestakeholder management

Certifications

Joint Commission readiness