Employee Assistance Program Counselor
Mass General Brigham
full-time
Posted on:
Location Type: Hybrid
Location: Boston • Massachusetts • United States
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Salary
💰 $63,648 - $90,750 per year
About the role
- Provides confidential EAP services to staff, employees and their household members including behavioral health assessment, solution focused short-term counseling, referral to appropriate level of care, crisis intervention and follow-up
- Serves as liaison, with client’s permission, between EAP clients, supervisory personnel, and referral resources to ensure follow-up and successful connection to resources as needed
- Provides mental health and substance disorder assessments
- Follows standard operating procedures and practices for EAP service delivery that ensure client confidentiality, and timely, ethical and quality services
- Provides crisis intervention for individual employees in response to traumatic incidents as needed
- Maintains timely case documentation in confidential files with data accessible for EAP utilization reporting and program evaluation
- Develops, updates, coordinates and evaluates information and referral resources, including internal and community referral resources that provide affordable, high-quality services to EAP clients
- Consults with MGB-wide managers and supervisors about potential referrals to the EAP and workgroup issues, assessing the need and appropriate intervention
- Collaborates with Occupational Health, Employee Relations, Human Resources, and other relevant departments about problems with employees
- Delivers employee orientations to familiarize employee population with EAP services and delivers EAP work-life and well-being training as needed
- Facilitates and presents workshops and seminars on a variety of issues that raise awareness and/or enhance employees’ well-being in the workplace
- Contributes to the support of the program’s overall goals and objectives through participation in meetings and activities
- Adheres to federal, state, and professional laws and regulations regarding all the above matters
- Participates in professional EAP organizations, and in-service and other training
Requirements
- Minimum of a master’s degree in social work, counseling psychology, or related clinical human service discipline or a registered nurse with psychiatric experience
- License required
- Training and clinical experience in chemical dependency preferred
- Attainment and maintenance of Certified Employee Assistance Professional (CEAP) if candidate does not already have it
- Social Worker, Licensed Clinical [LCSW - State License] preferred
- Social Worker, Licensed Independent Clinical [LICSW - State License] preferred
- Licensed Mental Health Counselor [State License] preferred
Benefits
- Comprehensive benefits
- Career advancement opportunities
- Recognition programs designed to celebrate your contributions and support your professional growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
behavioral health assessmentsolution focused short-term counselingcrisis interventionmental health assessmentssubstance disorder assessmentscase documentationinformation and referral resourcesemployee orientationswork-life trainingworkshop facilitation
Soft Skills
confidentialitycommunicationcollaborationconsultationproblem-solvingorganizational skillstrainingpresentation skillsethical decision-makingprogram evaluation
Certifications
Certified Employee Assistance Professional (CEAP)Licensed Clinical Social Worker (LCSW)Licensed Independent Clinical Social Worker (LICSW)Licensed Mental Health Counselor