Care Coordinator, Case Manager – Dual Eligible Special Needs Plan
Mass General Brigham
full-time
Posted on:
Location Type: Hybrid
Location: Somerville • Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $54,308 - $78,904 per year
Job Level
Junior
About the role
- Collaborate with interdisciplinary care teams—including primary care providers, specialists, LTSC, and GSSC—to support program enhancements, process improvements, and comprehensive care coordination.
- Participate actively in interdisciplinary care team meetings and establish consistent communication and reporting with providers and enrollees to review status, progress, and address challenging situations.
- Develop, update, and implement individualized, enrollee-centered care plans in partnership with enrollees and the care team, incorporating self-care, shared decision-making, and behavioral health considerations.
- Conduct outreach, assessments, and home visits via telephonic, electronic, or in-person methods to evaluate clinical status, identify needs, and provide ongoing community-based care management or referrals as appropriate.
Requirements
- Bachelor's Degree
- 1+ years of direct clinical experience (community case management)
- Valid Driver's License and reliable transportation
- Competency in working with multiple health care computer platforms (e.g. EPIC)
Benefits
- Health insurance
- Retirement plans
- Flexible work arrangements
- Professional development opportunities
- Competitive base pay
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
community case managementindividualized care plansbehavioral health considerationsclinical assessmentscare coordination
Soft skills
collaborationcommunicationproblem-solvingdecision-making
Certifications
Bachelor's DegreeValid Driver's License