Operations Coordinator
Mass General Brigham
part-time
Posted on:
Location Type: Hybrid
Location: Chelsea • Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $19 - $28 per hour
Job Level
JuniorMid-Level
About the role
- Serve as a liaison across departments, teams, and external partners
- Coordinate patient screening, consent, enrollment, and transfer into the Home Hospital program
- Provide onsite operational support: manage supplies, equipment, scheduling, and day-of admission logistics
- Assist with arranging vendor services such as meal delivery, infusion services, or home health support
- Conduct face-to-face interactions and telephonic outreach with patients and families as needed
- Track and report daily census and other operational metrics
- Conduct safety and criteria screenings and assist with patient consenting
- Support compliance with regulatory, quality, and patient safety standards
- Maintain supply levels, organize materials, and build supply kits for admission
- Collaborate with administrative managers across Home Hospital sites
Requirements
- 2–3 years in an administrative or operational support role
- High school diploma or equivalent
- Knowledge of hospital operations and regulatory requirements is a plus
- Knowledge of EPIC is a plus
Benefits
- Comprehensive benefits
- Career advancement opportunities
- Differentials, premiums and bonuses
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
patient screeningconsent managementenrollment coordinationoperational supportlogistics managementvendor service arrangementsafety screeningregulatory compliancequality standardspatient safety
Soft skills
communicationcollaborationorganizational skillsinterpersonal skillsproblem-solving
Certifications
high school diploma