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Manager – Payment Operations
MashreqPayment operations manager overseeing UAE remittances and payment processing for Mashreq, a leading MENA financial institution. Leading remittance teams, automation, workflow improvements, and banking digitization projects.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing end-to-end payment processing, optimizing payment systems, and leading remittance operations teams. Proficient in stakeholder relationship management and implementing workflow improvements and automation in a regulatory banking environment.
Highest-signal resume keywords
End-To-End Payment ProcessingRemittance Operations LeadershipPayment Process OptimizationStakeholder Relationship ManagementWorkflow Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payment ProcessingPO ManagementDD ManagementUAEDDS ManagementStanding Instruction ManagementUtility PaymentsPayment Trend AnalysisProcess AutomationIssue Resolution
Soft Skills
Team LeadershipMentoringCollaborationProblem Solving
Industry Keywords
Regulatory ComplianceBanking DigitizationUAE PaymentsCross-Functional Collaboration
About the role
Key responsibilities & impact- Manage end-to-end processing of all outward and inward payments, including PO, DD, UAEDDS, standing instructions, and utility payments for UAE
- Lead, mentor, and manage the remittance operations team
- Develop and implement strategies to optimize payment processes and systems
- Collaborate with cross-functional teams to enhance payment solutions and services
- Monitor and analyze payment trends to identify improvement opportunities
- Manage relationships with key stakeholders in UAE
- Propose and implement workflow improvements for the unit
- Participate in regulatory and bank strategic digitization projects across UAE and other Mashreq IBG locations
- Investigate cases and resolve issues
- Automate manual processes
- Oversee staff welfare, work-life balance, and training for the unit
Requirements
What you’ll need- No explicit educational requirements stated
- No explicit experience requirements stated
- Ability to manage end-to-end outward and inward payment processing
- Knowledge of PO, DD, UAEDDS, standing instruction, and utility payments
- Remittance operations team leadership and management
- Payment process and systems optimization
- Payment trend monitoring and analysis
- Stakeholder relationship management
- Workflow improvement and process automation
- Ability to resolve operational cases and issues
- Participation in regulatory and banking digitization projects
Benefits
Comp & perks- Staff welfare support
- Work-life balance
- Training for staff