Client Account Manager – Corporate & Investment Banking

Mashreq

Client Account Manager dedicated to FI & NBFI clients by managing cash and trade related transactions. Identifying opportunities for cross-selling and improving client relations for a leading financial institution in MENA.

Posted 8/3/2026full-time🇵🇰 PakistanMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client relationship management, focusing on cash and trade transactions for Financial Institutions (FI) and Non-Banking Financial Institutions (NBFI). Proven ability to enhance client service excellence through effective communication, process improvement, and risk management.

Highest-signal resume keywords

Client Relationship ManagementCross-Selling Cash ProductsUp-Selling Trade ProductsRisk ManagementProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Internal Relationship ManagementClient Engagement

Industry Keywords

Financial InstitutionsNon-Banking Financial InstitutionsCash TransactionsTrade TransactionsComplianceFraud Prevention

About the role

Key responsibilities & impact

Accountable for delivering 'Client Service Excellence' effectively through active & regular engagement with the client and periodic account reviews
Drive increased utilization for clients with existing setups through identified cross sell
Retention and growth of operating account liabilities and account transaction volumes for FI portfolio
Coordinate between client and Bank’s internal departments for transactional documentation/Agreements in order to streamline transaction flows
Identify and introduce service improvements & streamline processes with product managers and internal stakeholders to improve overall client experience

Requirements

What you’ll need

To support FI & NBFI clients as a dedicated client account manager for all cash and trade related transactions
Identify opportunities to deepen the relationship with key FI & NBFI clients through cross-selling and up-selling of cash and trade products
Be champion to protect the bank against various risks related to the operations, fraud, and compliance in the ever-evolving regulatory market
Must possess strong internal relationship management skills

Benefits

Comp & perks

Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value
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