Senior Manager – Technology Integration Support

Mashreq

Senior Manager for Technology Integration Support overseeing IBM API Connect operations. Leading a team to ensure efficient middleware platform and technology integration.

Posted 7/20/2026full-time🇵🇰 PakistanSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in IBM API Connect and middleware technologies, with a strong focus on API management, security implementation, and CI/CD practices. Proven leadership skills in managing teams and driving performance optimization while ensuring high-quality solutions.

Highest-signal resume keywords

IBM API ConnectAPI ManagementCI/CD PracticesLeadership SkillsSecurity Best Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

API Lifecycle ManagementPerformance OptimizationIncident ResolutionLog AnalysisTechnical Architecture

Soft Skills

Problem-SolvingAnalytical SkillsCommunication SkillsCollaboration SkillsProactive Approach

Tools & Technologies

IBM API ConnectAPI Management PortalTLS ProfilesOAuth2Cloud Environments

Industry Keywords

Middleware TechnologiesTechnical SupportSales ProcessesAPI CatalogsSecure Environments

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Lead and manage the MGN Pak - Middleware & Platforms team, ensuring efficient operations and performance.
Oversee the installation, configuration, and administration of IBM API Connect, including on-prem VMs and cloud environments.
Monitor API performance and availability, ensuring optimal health and responsiveness.
Lead incident resolution calls, providing expertise and guidance for root cause analysis.
Analyze logs and identify issues within the IBM API Connect environment, implementing effective solutions.
Maintain the CI/CD pipeline for API deployment and management, ensuring a seamless development process.
Manage API lifecycles using the API Management Portal, across multiple API Catalogs.
Implement security measures, including TLS Profiles and oAuth2 mechanisms, to secure the IBM API Connect environment.
Interact with IBM Technical Support and Sales teams, representing the organization and resolving technical queries.
Provide technical architecture insights, assist in discovery sessions, and respond to architecture and security questions.

Requirements

What you’ll need

Extensive experience with IBM API Connect and middleware technologies, with a proven track record of successful implementations.
Strong leadership and management skills, with the ability to lead and motivate a team of professionals.
Expertise in API management, including API lifecycle management, security, and performance optimization.
Proficiency in CI/CD practices and tools, with the ability to maintain and improve the pipeline.
Excellent problem-solving and analytical skills, with a methodical approach to identifying and resolving issues.
Strong communication and collaboration skills, with the ability to interact effectively with internal and external stakeholders.
A deep understanding of security best practices and the ability to implement and maintain secure environments.
Experience with IBM Technical Support and Sales processes, including issue resolution and technical discussions.
Familiarity with hardware specifications, networking requirements, and storage sizing for IBM API Connect.
A proactive and results-driven approach, with a commitment to delivering high-quality solutions and services.

Benefits

Comp & perks

Extensive experience with IBM API Connect and middleware technologies, with a proven track record of successful implementations.
Strong leadership and management skills, with the ability to lead and motivate a team of professionals.
Expertise in API management, including API lifecycle management, security, and performance optimization.
Proficiency in CI/CD practices and tools, with the ability to maintain and improve the pipeline.
Excellent problem-solving and analytical skills, with a methodical approach to identifying and resolving issues.
Strong communication and collaboration skills, with the ability to interact effectively with internal and external stakeholders.
A deep understanding of security best practices and the ability to implement and maintain secure environments.
Experience with IBM Technical Support and Sales processes, including issue resolution and technical discussions.
Familiarity with hardware specifications, networking requirements, and storage sizing for IBM API Connect.
A proactive and results-driven approach, with a commitment to delivering high-quality solutions and services.