Team Leader – CIBG Ops, FI KYC

Mashreq

Team Leader managing FI & Exporter KYCs at the bank, ensuring compliance and risk management. Collaborating with teams to streamline KYC processes and improve customer service.

Posted 6/22/2026full-timeRemote • 🇮🇳 IndiaSeniorWebsite

Tech Stack

Tools & technologies

Swift

About the role

Key responsibilities & impact

Conduct thorough and accurate reviews of FI & Exporter KYCs
Proactively identify and escalate any suspicious or doubtful customers
Efficiently gather all necessary information/documents from clients
Skillfully determine the ultimate beneficial ownership
Execute Transaction Variation Analysis
Perform screening in accordance with policy
Offer support to Compliance and Business
Collaborate with Compliance and IBG branches
Accurately maintain and timely share all MIS and records
Meet SLA commitments
Continuously improve the KYC renewal process
Manage and monitor FI KYC, Exporter KYCs, and RMA volumes
Authorize and input SWIFT Requests
Undertake ad-hoc tasks assigned by the line manager.
Verify that all practices and procedures are strictly adhered to.

Requirements

What you’ll need

Conduct thorough and accurate reviews of FI & Exporter KYCs as in alignment with the bank's policies, outlining customer profiles and associated risks, while highlighting any adverse information.
Proactively identify and escalate any suspicious or doubtful customers, ensuring that any relevant adverse information is communicated to both business and compliance teams.
Efficiently gather all necessary information/documents from clients through Relationship Managers or public sources, ensuring a swift completion of the KYC process.
Skillfully determine the ultimate beneficial ownership in complex ownership structures.
Execute Transaction Variation Analysis following established procedures.
Perform screening in accordance with policy, ensuring that all near positives and exact matches are evaluated and escalated to business and compliance for approval.
Offer support to Compliance and Business to facilitate a seamless customer experience, addressing any KYC-related queries or issues.
Collaborate with Compliance and IBG branches to maintain compliance with regulatory requirements.
Accurately maintain and timely share all MIS and records with relevant stakeholders.
Meet SLA commitments, diligently following up on exceptions until resolved.
Continuously improving the KYC renewal process, suggesting necessary changes when needed.
Manage and monitor FI KYC, Exporter KYCs, and RMA volumes to ensure equitable workload distribution and prevent team overwork.
Share any errors or knowledge gaps with the line manager/team to enhance customer service.
Authorize and input SWIFT Requests into the system, and serve as an authorizer/maker for RMA set-up/cancellation, ensuring accuracy and compliance.
Undertake ad-hoc tasks assigned by the line manager.
Share any errors or knowledge gaps with the line manager/team.
To ensure through a rigorous and robust KYC exercise that the Bank does not get exposed to financial, regulatory and reputational risk through dealings with the client to improve customer service practices.
Verify that all practices and procedures outlined in the relevant manual are strictly adhered to during KYC/RMA processing.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Mashreq Website LinkedIn All Job Openings 1001 - 5000 employees Founded 1967 🏦 Banking 💸 Finance 💳 Fintech Banking
Finance
Fintech Mashreq is a leading financial institution based in the UAE, offering a wide range of banking services including personal, corporate, and investment banking. The bank focuses on providing innovative financial solutions to its customers and has a strong digital banking presence. Team Leader – CIBG Ops, FI KYC Job not on LinkedIn 🔥 1 minute ago 🇮🇳 India – Remote ⏰ Full Time 🟠 Senior 🚨 AML and Financial Crime Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Conduct thorough and accurate reviews of FI & Exporter KYCs
Proactively identify and escalate any suspicious or doubtful customers
Efficiently gather all necessary information/documents from clients
Skillfully determine the ultimate beneficial ownership
Execute Transaction Variation Analysis
Perform screening in accordance with policy
Offer support to Compliance and Business
Collaborate with Compliance and IBG branches
Accurately maintain and timely share all MIS and records
Meet SLA commitments
Continuously improve the KYC renewal process
Manage and monitor FI KYC, Exporter KYCs, and RMA volumes
Authorize and input SWIFT Requests
Undertake ad-hoc tasks assigned by the line manager.
Verify that all practices and procedures are strictly adhered to. 🎯 Requirements
Conduct thorough and accurate reviews of FI & Exporter KYCs as in alignment with the bank's policies, outlining customer profiles and associated risks, while highlighting any adverse information.
Proactively identify and escalate any suspicious or doubtful customers, ensuring that any relevant adverse information is communicated to both business and compliance teams.
Efficiently gather all necessary information/documents from clients through Relationship Managers or public sources, ensuring a swift completion of the KYC process.
Skillfully determine the ultimate beneficial ownership in complex ownership structures.
Execute Transaction Variation Analysis following established procedures.
Perform screening in accordance with policy, ensuring that all near positives and exact matches are evaluated and escalated to business and compliance for approval.
Offer support to Compliance and Business to facilitate a seamless customer experience, addressing any KYC-related queries or issues.
Collaborate with Compliance and IBG branches to maintain compliance with regulatory requirements.
Accurately maintain and timely share all MIS and records with relevant stakeholders.
Meet SLA commitments, diligently following up on exceptions until resolved.
Continuously improving the KYC renewal process, suggesting necessary changes when needed.
Manage and monitor FI KYC, Exporter KYCs, and RMA volumes to ensure equitable workload distribution and prevent team overwork.
Share any errors or knowledge gaps with the line manager/team to enhance customer service.
Authorize and input SWIFT Requests into the system, and serve as an authorizer/maker for RMA set-up/cancellation, ensuring accuracy and compliance.
Undertake ad-hoc tasks assigned by the line manager.
Share any errors or knowledge gaps with the line manager/team.
To ensure through a rigorous and robust KYC exercise that the Bank does not get exposed to financial, regulatory and reputational risk through dealings with the client to improve customer service practices.
Verify that all practices and procedures outlined in the relevant manual are strictly adhered to during KYC/RMA processing. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Manager, KYC Operations 🕒 6 days ago MoonPay 201 - 500 ₿ Crypto 💳 Fintech 🌐 Web 3 Website LinkedIn All Job Openings Manager, KYC Operations at MoonPay leading customer onboarding and compliance reviews. Overseeing KYC processes, enhancing operational workflows, and driving strategic alignment across teams. 🇮🇳 India – Remote 💰 $87M Series A on 2022-04 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🚨 AML and Financial Crime View More AML and Financial Crime Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

KYC reviewTransaction Variation Analysisultimate beneficial ownership determinationscreeningSWIFT Requests authorizationRMA managementMIS maintenancead-hoc task executionregulatory compliancerisk assessment

Soft Skills

proactive identificationcollaborationcommunicationproblem-solvingattention to detailtime managementcustomer servicecontinuous improvementteamworkadaptability