Global Lead Engineer – Digital Engagement & Content

Mashreq

Global Lead Engineer managing MarTech architecture and implementations for Mashreq Retail Banking Group. Ensuring alignment with business objectives, scalability, and technical excellence.

Posted 6/19/2026full-timeRemote • 🇮🇳 IndiaSeniorWebsite

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Hard Skills

SQLJavaScriptAPI integrationsETLdata pipelinesXMLAdobe CampaignSalesforce Marketing Cloudcloud platformsevent-driven architectures

Soft Skills

stakeholder managementcommunication skillsanalytical skillsproblem-solving skillstechnical leadershipcollaborationinfluencetroubleshootingperformance optimizationtechnical guidance

Tools & Technologies

MarTech platformscustomer data platformsdata warehousingcloud-native integration servicesmonitoring toolsrelease management toolsworkflow orchestration toolsdata governance toolsintegration design toolsarchitecture diagram tools

Industry Keywords

Digital BankingDigital Transformationcustomer engagementdigital marketing technologiesarchitecture governancesecurity compliancedata qualityregulatory compliancecustomer data managementconsent management

Tech Stack

Tools & technologies

AWSAzureCloudETLJavaScriptSOAPSQL

About the role

Key responsibilities & impact

Define and maintain the MarTech target architecture, technology roadmap, and integration strategy.
Drive architecture decisions, platform evolution, and technical standards across the MarTech ecosystem.
Evaluate emerging technologies, platform capabilities, and build-vs.-buy options.
Ensure alignment with enterprise architecture, security, compliance, and data governance standards.
Develop reference architectures, solution blueprints, and architectural best practices.
Own the technical health, performance, and configuration of MarTech platforms.
Establish platform governance, release management, deployment processes, and operational standards.
Lead troubleshooting and resolution of critical platform incidents and performance issues.
Drive continuous platform optimization and technical debt reduction.
Define and monitor platform KPIs, operational metrics, and service levels.
Translate business and marketing requirements into technical solution designs and engineering specifications.
Produce and maintain architecture diagrams, integration designs, data models, data flow documentation and solution design documents.
Lead technical design reviews and ensure adherence to architectural standards.
Provide hands-on technical guidance and support development activities where required.
Review and validate workflows, schemas, integrations, custom code, and technical deliverables.
Define and govern integration patterns between MarTech platforms and enterprise systems.
Oversee API, event-driven, batch, and real-time integrations.
Ensure data quality, consistency, availability, and regulatory compliance.
Design scalable customer data flows supporting segmentation, personalization, analytics, and activation.
Collaborate with data engineering and enterprise architecture teams to optimize customer data architecture.
Provide technical leadership to engineers, developers, and implementation partners.
Participate in sprint planning, backlog refinement, technical estimation, and solution reviews.
Establish coding standards, development practices, quality assurance processes, and release controls.
Support production deployments and post-release stabilization activities.
Ensure technical risks, dependencies and delivery challenges are proactively managed.

Requirements

What you’ll need

10+ years of experience in Digital Banking or Digital Transformation programs.
7+ years of experience in MarTech, CRM, CDP, customer engagement, and digital marketing technologies, delivering large-scale enterprise programs.
Demonstrable hands-on technical experience with Adobe Campaign, Salesforce Marketing Cloud or equivalent enterprise marketing automation and digital analytics platforms.
Proven experience defining and executing MarTech technology strategies and roadmaps aligned with business objectives, security, compliance, and operational requirements.
Strong expertise in MarTech platform evaluation, technology selection, build-vs-buy assessments, and ecosystem optimization.
Hands-on experience designing scalable, enterprise-grade architectures and integrating MarTech platforms with customer data, analytics, digital channels and core business systems.
Strong technical and engineering background with hands-on experience in:
- SQL and data modelling
- JavaScript and scripting
- API integrations (REST/SOAP)
- ETL, data pipelines, and workflow orchestration
- XML and ACC/XTK developments
- Cloud platforms (AWS, Google Cloud, Microsoft Azure)
- Data warehousing and customer data platforms
- Event-driven architectures and real-time integrations
- Serverless and cloud-native integration services
Proven ability to design and communicate solution architectures, integration patterns, data flows, and technical blueprints to both technical and non-technical stakeholders.
Experience managing the technical operation of enterprise MarTech platforms, including release management, environment management, monitoring, performance optimization and incident resolution.
Strong understanding of architecture governance, security controls, and best practices across the MarTech ecosystem.
Experience leading engineers, development teams, system integrators, and technology vendors to deliver complex technology solutions.
Strong stakeholder management and communication skills, with the ability to influence and collaborate across Marketing, Data, Analytics, Technology, Security, Compliance, and Business functions.
Experience delivering regional or global MarTech programs while balancing local market requirements with enterprise standards and scalability objectives.
Good understanding of customer data management, privacy regulations, consent management, and information security principles.
Strong analytical and problem-solving skills with the ability to evaluate technology investments, identify optimization opportunities, and drive measurable business value.

Benefits

Comp & perks

Mentor and coach engineers and technical specialists.
Promote engineering excellence, innovation, and continuous improvement.
Drive knowledge sharing, documentation, and technical enablement initiatives.
Support workforce planning and capability development for future technology needs.