Senior Associate – Operations, Payment Call Back Unit

Mashreq

Senior Associate responsible for callback operations in the Payment Call Back Unit at MashreqBank. Ensuring accurate transactions and contributions to workflow improvements.

Posted 5/13/2026full-timeRemote • 🇮🇳 IndiaSeniorWebsite

About the role

Key responsibilities & impact

Performing callback for Cheques, DD, PO, inward, outward payments and EDD process Ensuring accurate callback is performed per SLA
Prioritization of transactions based on priority slab, amount, and currency.
Contribute to make changes in SOP, identify and report deviations to ensure wastage is eliminated.
Contribute to process improvements and support implementing improvements in the workflow of the process

Requirements

What you’ll need

Graduate with at least 2 to 4 years of diversified experience in banking operations covering a wide range of banking products and services.
Good working knowledge of banking processes and systems.
Strong analytical and communication skills.
Telephone Etiquette and presence of mind
Awareness of Compliance/AML/Regulatory Requirements.
Good computer skills and process understanding
Effective decision making & conflict handling.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Mashreq Website LinkedIn All Job Openings 1001 - 5000 employees Founded 1967 🏦 Banking 💸 Finance 💳 Fintech Banking
Finance
Fintech Mashreq is a leading financial institution based in the UAE, offering a wide range of banking services including personal, corporate, and investment banking. The bank focuses on providing innovative financial solutions to its customers and has a strong digital banking presence. Senior Associate – Operations, Payment Call Back Unit Job not on LinkedIn 🔥 0 minutes ago 🇮🇳 India – Remote ⏰ Full Time 🟠 Senior ⚙️ Operations Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Performing callback for Cheques, DD, PO, inward, outward payments and EDD process Ensuring accurate callback is performed per SLA
Prioritization of transactions based on priority slab, amount, and currency.
Contribute to make changes in SOP, identify and report deviations to ensure wastage is eliminated.
Contribute to process improvements and support implementing improvements in the workflow of the process 🎯 Requirements
Graduate with at least 2 to 4 years of diversified experience in banking operations covering a wide range of banking products and services.
Good working knowledge of banking processes and systems.
Strong analytical and communication skills.
Telephone Etiquette and presence of mind
Awareness of Compliance/AML/Regulatory Requirements.
Good computer skills and process understanding
Effective decision making & conflict handling. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Mainframe Operations Lead 🔥 2 hours ago Ford Motor Company 10,000+ employees 🚗 Transport Website LinkedIn All Job Openings Mainframe Operations Lead ensuring reliable operations and management of critical infrastructure components. Leading a 24x7 team of 30 in maintaining system health and troubleshooting issues. 🇮🇳 India – Remote 💰 Post-IPO Debt on 2023-08 ⏰ Full Time 🟠 Senior ⚙️ Operations Senior Operations Engineer 🔥 5 hours ago JumpCloud 201 - 500 ☁️ SaaS 🔐 Security 🏢 Enterprise Website LinkedIn All Job Openings Senior Operations Engineer managing the technical architecture and systems for customer success at JumpCloud. Collaborating across departments to build innovative solutions and improve efficiency. 🇮🇳 India – Remote 💰 $66M Series F on 2021-10 ⏰ Full Time 🟠 Senior ⚙️ Operations TechOps Manager – Insurance Incident Management 🕒 Yesterday EY 10,000+ employees 💸 Finance Website LinkedIn All Job Openings Lead incident management delivery for large-scale application services at EY. Ensure service restoration and operational efficiency across global environments. 🇮🇳 India – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations Operations Manager 🕒 6 days ago Weekday (YC W21) 11 - 50 ☁️ SaaS 🎯 Recruiter Website LinkedIn All Job Openings Operations Manager overseeing remote Immigration Paralegals for Weekday's client. Leading a high-performing team and ensuring operational excellence in US Immigration services. 🇮🇳 India – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations Manager, Quality and Training – Data Operations 🕒 6 days ago MediaRadar, Inc. 201 - 500 ☁️ SaaS Website LinkedIn All Job Openings Manager of Quality and Training enhancing data operations at MediaRadar. Transforming performance through strategic training design and data-driven quality insights. 🇮🇳 India – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations View More Operations Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

banking operationsSOP changestransaction prioritizationanalytical skillscomputer skillsprocess improvementsworkflow implementation

Soft Skills

communication skillstelephone etiquettepresence of minddecision makingconflict handling