Senior Manager – Technology Integration Support, Middleware & Platforms

Mashreq

Senior Manager for Technology Integration Support leading the MGN Pak - Middleware & Platforms team. Overseeing IBM API Connect operations and ensuring optimal performance.

Posted 4/27/2026full-time🇵🇰 PakistanSeniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Lead and manage the MGN Pak - Middleware & Platforms team, ensuring efficient operations and performance.
Oversee the installation, configuration, and administration of IBM API Connect, including on-prem VMs and cloud environments.
Monitor API performance and availability, ensuring optimal health and responsiveness.
Lead incident resolution calls, providing expertise and guidance for root cause analysis.
Analyze logs and identify issues within the IBM API Connect environment, implementing effective solutions.
Maintain the CI/CD pipeline for API deployment and management, ensuring a seamless development process.
Manage API lifecycles using the API Management Portal, across multiple API Catalogs.
Implement security measures, including TLS Profiles and oAuth2 mechanisms, to secure the IBM API Connect environment.
Interact with IBM Technical Support and Sales teams, representing the organization and resolving technical queries.
Provide technical architecture insights, assist in discovery sessions, and respond to architecture and security questions.

Requirements

What you’ll need

Extensive experience with IBM API Connect and middleware technologies, with a proven track record of successful implementations.
Strong leadership and management skills, with the ability to lead and motivate a team of professionals.
Expertise in API management, including API lifecycle management, security, and performance optimization.
Proficiency in CI/CD practices and tools, with the ability to maintain and improve the pipeline.
Excellent problem-solving and analytical skills, with a methodical approach to identifying and resolving issues.
Strong communication and collaboration skills, with the ability to interact effectively with internal and external stakeholders.
A deep understanding of security best practices and the ability to implement and maintain secure environments.
Experience with IBM Technical Support and Sales processes, including issue resolution and technical discussions.
Familiarity with hardware specifications, networking requirements, and storage sizing for IBM API Connect.
A proactive and results-driven approach, with a commitment to delivering high-quality solutions and services.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Mashreq Website LinkedIn All Job Openings 1001 - 5000 employees Founded 1967 🏦 Banking 💸 Finance 💳 Fintech Banking
Finance
Fintech Mashreq is a leading financial institution based in the UAE, offering a wide range of banking services including personal, corporate, and investment banking. The bank focuses on providing innovative financial solutions to its customers and has a strong digital banking presence. Senior Manager – Technology Integration Support, Middleware & Platforms 🔥 14 minutes ago 🏢🏡 null – Hybrid ⏰ Full Time 🟠 Senior 👔 Manager Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Lead and manage the MGN Pak - Middleware & Platforms team, ensuring efficient operations and performance.
Oversee the installation, configuration, and administration of IBM API Connect, including on-prem VMs and cloud environments.
Monitor API performance and availability, ensuring optimal health and responsiveness.
Lead incident resolution calls, providing expertise and guidance for root cause analysis.
Analyze logs and identify issues within the IBM API Connect environment, implementing effective solutions.
Maintain the CI/CD pipeline for API deployment and management, ensuring a seamless development process.
Manage API lifecycles using the API Management Portal, across multiple API Catalogs.
Implement security measures, including TLS Profiles and oAuth2 mechanisms, to secure the IBM API Connect environment.
Interact with IBM Technical Support and Sales teams, representing the organization and resolving technical queries.
Provide technical architecture insights, assist in discovery sessions, and respond to architecture and security questions. 🎯 Requirements
Extensive experience with IBM API Connect and middleware technologies, with a proven track record of successful implementations.
Strong leadership and management skills, with the ability to lead and motivate a team of professionals.
Expertise in API management, including API lifecycle management, security, and performance optimization.
Proficiency in CI/CD practices and tools, with the ability to maintain and improve the pipeline.
Excellent problem-solving and analytical skills, with a methodical approach to identifying and resolving issues.
Strong communication and collaboration skills, with the ability to interact effectively with internal and external stakeholders.
A deep understanding of security best practices and the ability to implement and maintain secure environments.
Experience with IBM Technical Support and Sales processes, including issue resolution and technical discussions.
Familiarity with hardware specifications, networking requirements, and storage sizing for IBM API Connect.
A proactive and results-driven approach, with a commitment to delivering high-quality solutions and services. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Agile Software Delivery Manager 🕒 March 24 Aqovia 11 - 50 🤖 Artificial Intelligence 🏢 Enterprise ⚡ Energy Website LinkedIn All Job Openings Delivery Manager managing software teams and client engagement at Aqovia, a technology firm specializing in AI and digital solutions. 🏢🏡 Lahore – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Senior Manager, Workforce Planning 🕒 January 9 Human Nexus 11 - 50 🤝 B2B 🤖 Artificial Intelligence 🧬 Biotechnology Website LinkedIn All Job Openings Senior Manager leading the workforce planning function at human resources company. Managing forecasting, capacity planning, and performance reporting in a hybrid work setting. 🏢🏡 Islamabad – Hybrid ⏰ Full Time 🟠 Senior 👔 Manager View More Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

IBM API Connectmiddleware technologiesAPI lifecycle managementsecurity best practicesCI/CD practicesTLS ProfilesoAuth2 mechanismsperformance optimizationroot cause analysislog analysis

Soft Skills

leadershipmanagementproblem-solvinganalytical skillscommunicationcollaborationproactive approachresults-driventeam motivationstakeholder interaction