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Mashreq

Digital Engagement Expert

Mashreq

Digital Engagement Expert responsible for evaluating and executing MarTech solutions. Collaborate with teams to improve customer and lead journeys at MashreqBank.

Posted 4/16/2026full-timeRemote • 🇵🇰 PakistanMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
CloudJavaScriptSQL

About the role

Key responsibilities & impact
  • Proactively contribute to agile methodologies and formats
  • Utilize current digital-, customer-, and market-trends and be ahead of marketing technologies to identify digital product growth opportunities
  • Map suitable analytics solutions, ensure that all required performance data can be reliably tracked, reported and guarantee an integrated approach with other agile teams
  • Support the analytic needs of business units by analyzing web traffic using Google Analytics
  • Design appropriate measurement strategies and implement complex tracking solutions through Google Tag Manager
  • Develop GA data layer and effectively communicate with business units for implementation
  • Continually test and develop innovative tracking and analytics methodologies
  • Write technical documentation for GA implementations
  • Create Data Studio dashboards and provide technical assistance to data analysts for Power BI dashboard creation
  • Always be up to date on business results and be aware of industry standards and best practices in marketing technologies
  • Develop strategic and operative recommendations for optimizations on the basis of analysis
  • Provide support for digital platform product evolution from insights gained and identify opportunities to accelerate growth
  • Responsible for developing easy-to-understand, error-free, and timely deliverables aimed to influence and optimize website/app behavior to increase conversion rates
  • Follow and optimize the digital product development lifecycle and documentation process
  • Support in GA solution design optimization and GA4 transition
  • Identify new processes to improve the MarTech current deliverables
  • Work closely with business stakeholders, act as a knowledge hub and provide consultancy on use case feasibility to ensure deliverables and added value
  • Conduct trainings for stakeholders to increase efficiency and for KPI enablement
  • Responsible for creating presentations and reports when needed
  • Keep an overview of the big picture but also work in detail when needed
  • Drive and perform GMP optimizations and developments
  • Be an early adopter and bring in new ideas
  • Ability to differentiate between required vs. nice-to-have implementations

Requirements

What you’ll need
  • Experience in agile methodologies
  • Advanced and strong knowledge of Google Marketing Platform (Google Analytics, Google Tag Manager etc.) and related Google Cloud products (Looker Studio etc.)
  • Advanced and strong knowledge of SQL, JavaScript, CSS and HTML
  • Other programming languages are a plus
  • Strong analytical and quantitative skills
  • Demonstrated ability to think both strategically and tactically
  • Passion for innovation and “can do” attitude
  • Advanced skills in tracking and marketing automation tools
  • Strong analytical skills and a solid business acumen
  • Ability to work independently on complex tasks with multiple stakeholders
  • Must be a strong collaborator, team player, and individual contributor
  • Fast understanding of complex tasks and solution oriented
  • Self-motivated, high resilience and endurance
  • Brings a high-energy and passionate outlook to the job and can influence those around them
  • Willing to go the extra mile and driving results
  • Strong problem-solving skills
  • Capability and interest in learning new technologies and processes
  • Strong skills in organizing, solution finding and outside the box thinking
  • Strong knowledge of software development lifecycle
  • Minimum of 5 years of web analytics related work experience (preferred with Google Analytics) and demonstration of high level of understanding of the financial industry.

Benefits

Comp & perks
  • Shows intermediate to advanced skills across standard marketing stacks, specifically but not limited to: Adwords/SA360, DV360, GA360, DCM, Web designer, HTML5 creative, Facebook, Instagram, 3rd party platform partners such as Smartly.
  • Has basic to intermediate skills in native marketing automation tools in the above platforms.
  • Is able to work independently on tasks with multiple stake holders.
  • Needs to display capability for learning new technologies and processes rather than having all skills from day one. On the job and external training is mostly likely to be a requirement.
  • Basic out of scope thinking demonstrated, ability to come up with additional, new engagement ideas and processes.
  • Ability to execute and optimize engagement campaigns for specific products and initiatives. Basic planning and forecasting is also required.
  • Typically, this level will have 3-5 years' experience client and/or media agency side in a junior manager/media exec / snr. exec. level.

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Hard Skills & Tools
Google AnalyticsGoogle Tag ManagerSQLJavaScriptCSSHTMLtracking solutionsmarketing automation toolsdata analysisdata visualization
Soft Skills
analytical skillscollaborationproblem-solvingstrategic thinkingtactical thinkinginnovationself-motivationresiliencecommunicationorganizational skills