Mashreq

Manager – Technology, SRE, DevOps

Mashreq

full-time

Posted on:

Location Type: Remote

Location: Pakistan

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About the role

  • Collaborate with engineering, operations, and other stakeholders to understand enterprise architecture, monitoring requirements & performance goals.
  • Identify and define key performance indicators (KPIs) metrics, diagnose issues, and proactively identify areas for optimization.
  • Develop and implement observability frameworks, tools, and processes to enable comprehensive monitoring, logging, and tracing of systems and applications.
  • Ensure the availability, scalability, and reliability of infrastructure and deployment environments.
  • Implement and manage monitoring and observability tools (AppDynamics/DataDog/Splunk/ELK/Sentry etc) to gain insights into system performance and health.
  • Provide timely and accurate reports on application performance, highlighting key insights and trends.
  • Collaborate with digital squads to implement performance improvements, including code optimizations and infrastructure adjustments.
  • Offer guidance and training to end-users and internal teams on best practices for APM and optimizing application performance.

Requirements

  • Overall, around 8+ years of experience with IT Infrastructure, Applications
  • 3-5 years of hands-on experience in Observability and continuous integration.
  • 2 years of programming background in Java or relevant technologies
  • Knowledge of cloud infrastructure (Azure) and cluster management tools like Kubernetes
  • Strong communication skills with ability to align the organization on complex technical decisions
  • Bachelor's or master’s degree in Information Technology, Computer Science, or a related quantitative discipline
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
observability frameworksmonitoringloggingtracingperformance optimizationJavacloud infrastructureKuberneteskey performance indicatorsapplication performance management
Soft Skills
communicationcollaborationguidancetrainingproblem-solving