Business Process Excellence Coach – CI/OpEx

Masco Corporation

Business Process Excellence Coach driving Lean and Six Sigma improvements across Delta Faucet’s non-manufacturing functions. Coaching leaders and teams to deliver measurable operational excellence.

Posted 8/20/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $88,700 - $139,260 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading complex process improvement initiatives using MOS and Six Sigma methodologies, with a focus on delivering measurable business impact and enhancing customer experience. Capable of coaching teams and facilitating stakeholder alignment to embed continuous improvement practices within the organization.

Highest-signal resume keywords

Business Process ImprovementSix Sigma CertificationChange ManagementStakeholder InfluenceOperational Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process ImprovementWorkflow AnalysisData-Driven RecommendationsFuture-State Operating ModelsGovernance Design

Soft Skills

FacilitationProblem-SolvingCoachingCommunicationInfluencing

Tools & Technologies

MOSContinuous Improvement ToolsProcess Automation

Certifications & Qualifications

Six Sigma Green BeltSix Sigma Black BeltD5 Certification

Industry Keywords

Enterprise TransformationCross-Functional InitiativesService ImprovementTransactional ProcessesKnowledge-Based Processes

About the role

Key responsibilities & impact

Lead large, complex, cross-functional and enterprise-wide process improvement initiatives from problem definition through implementation and sustainment
Analyze current-state processes, workflows, and handoffs to identify inefficiencies, risks, root causes, and improvement opportunities
Design future-state operating models, workflows, and governance to improve speed, quality, accuracy, and customer experience
Apply MOS, Six Sigma, and continuous improvement methods in non-manufacturing and knowledge-work environments
Translate methodology into practical, business-focused solutions with measurable and sustainable results
Partner with functional leaders to align improvement initiatives with strategic priorities, customer needs, and compliance requirements
Influence decisions through analytical insight, data-driven recommendations, and executive-level communication
Facilitate workshops and working sessions to align stakeholders and accelerate change adoption
Coach teams, MOS apprentices, facilitators, and leaders on continuous improvement tools, mindset, and behaviors
Coach MOS leaders or continuous improvement practitioners and develop future process excellence leaders
Embed continuous improvement practices and governance to increase organizational maturity

Requirements

What you’ll need

Bachelor’s degree in Business, Engineering, Operations, or a related field, or equivalent education/experience
5+ years of experience in business process improvement, operational excellence, or enterprise transformation roles
Proven experience leading complex, cross-functional initiatives with measurable business impact
Strong facilitation, problem-solving, and stakeholder influence skills
Ability to operate independently and navigate ambiguity
Preferred MOS or Six Sigma certification (Green Belt, Black Belt, or D5 certification – multiple tools)
Experience improving service, transactional, or knowledge-based processes
Exposure to change management and process automation
Candidates located outside of Indianapolis must be willing and able to travel approximately 50% of the time
Must be eligible for employment in the United States; Delta Faucet Company is an E-Verify employer

Benefits

Comp & perks

Comprehensive benefit plans
Retirement and savings programs
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
LinkedIn Learning access
Internal opportunities to work on projects cross-company
Four employee-led and self-directed Business Resource Groups
Paid volunteer day annually
Flexible work-life balance
Approximately 50% remote-work flexibility implied by remote location, subject to travel requirements