Care Manager Assistant

MASC Medical Recruitment Firm

Care Manager Assistant supporting individuals with behavioral health challenges. Providing one-on-one peer support, guidance, and motivation through digital tools and techniques.

Posted 5/29/2026full-timeLos Angeles • California • 🇺🇸 United StatesJunior💰 $15 - $25 per hourWebsite

About the role

Key responsibilities & impact

Provide one-on-one peer support through hybrid engagement to build trust, offer encouragement, and support individuals through personal goals
Use motivational interviewing techniques to guide members toward healthier decisions, improved stability, and increased engagement with their care
Assist members with navigating digital platforms, telehealth tools, mobile apps, and other technology used in their care plan
Document interactions, progress updates, and follow-up needs in the organization’s systems with accuracy and timeliness
Help members set achievable goals, build routines, and access community or social resources
Collaborate with behavioral health teams, case managers, or care coordinators to ensure members receive comprehensive support
Monitor member engagement patterns and proactively reach out when additional encouragement or check-ins are needed
Maintain appropriate boundaries and uphold peer-support ethics while fostering genuine connection

Requirements

What you’ll need

Experience in peer support, mentoring, coaching, community support, or lived experience supporting personal recovery (Preferred)
Familiarity with motivational interviewing or willingness to complete training
Tech-savvy and comfortable with mobile apps, electronic documentation, and remote communication
Strong communication, empathy, and rapport-building abilities
Ability to work independently, stay organized, and follow structured workflows
Bilingual (Preferred)
Bachelor’s degree (Added Plus)

Benefits

Comp & perks

3 weeks paid time off (2 weeks + 6-7 company recognized holidays)
401K
Medical
Dental
Vision

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

motivational interviewingpeer supportcoachingcommunity supportelectronic documentationremote communication

Soft Skills

communicationempathyrapport-buildingorganizational skillsindependence