Masabi

Chief Software Architect

Masabi

full-time

Posted on:

Origin:  • 🇨🇦 Canada

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Job Level

Lead

Tech Stack

AWSCloudDistributed SystemsDynamoDBGrafanaKafkaKotlinNuxtPythonSwitchingTerraformTypeScriptVue.js

About the role

  • Partner with the VP of Engineering to define and evolve our long-term architectural vision, acting as the ultimate design authority while aligning with delivery priorities
  • Own the architectural direction of Masabi’s multi-tenant SaaS platform, with a strategic focus on AI and Data as innovation streams
  • Integrate and balance architectural direction, performance, compliance, and security into a single, outcome-oriented plan
  • Establish and embed architectural principles and participate in key design decisions to support alignment across teams
  • Promote best practices in system design, infrastructure design, reliability, observability, and performance
  • Stay actively engaged with code, tools, and infrastructure, leading through shared standards, not gatekeeping
  • Collaborate with product, engineering, and platform teams to de-risk decisions and enable confident delivery
  • Identify and nurture opportunities to embed AI/ML into our platform and engineering processes, ensuring value to customers and teams
  • Act as a supportive expert in Data and AI development, guiding standards, contributing to code, and enabling scalable, responsible implementation
  • Evaluate and recommend emerging tools and practices that improve scalability, reliability, and developer experience
  • Partner with Product and Engineering to develop a team that identifies and pilots AI-enabled capabilities that can be commercialised and scaled into the Masabi platform
  • Collaborate with Product and Engineering leadership to align platform strategy with technical sustainability and scale
  • Mentor and coach Principal Engineers and other senior ICs, investing in technical leadership development
  • Partner with the VP of Engineering to ensure teams deliver against a coherent architecture, while maintaining agility and shared ownership
  • Foster a culture of inclusion, technical excellence, and sustainable delivery practices
  • Collaborate with platform and security teams to ensure alignment with compliance standards (SOC2, ISO27001, PCI)
  • Embed secure-by-design and fail-safe patterns across the platform
  • Strengthen operational awareness through instrumentation and observability tooling

Requirements

  • Hands-on, empathetic technical leader, experienced in distributed systems, platform-scale SaaS, and architectural ownership
  • Someone who thrives in cross-functional environments and can communicate clearly with engineers, product managers, and commercial stakeholders alike
  • Experience working in high-availability, regulated, or security-conscious environments
  • Passionate about AI/ML and data-driven engineering, whether in product, tooling, or ops
  • Mentored senior engineers and driven technical alignment in growing orgs
  • Someone who leads with empathy, humility, and pragmatism