Hardware Engineer

• Support customers in DSP software and optical module and AEC firmware development, system bring-up, testing, debugging, and testing
• Provide pre-sales technical support, including delivering product demonstrations, technical presentations, and design proposals to achieve design wins
• Deliver post-sales assistance, including system validation, design troubleshooting, firmware updates, and customer training
• Align customer design requirements with company technologies and assist in proposal and solution development
• Identify and track new design opportunities, guiding customers through their development and integration process
• Provide onsite and remote support for real-time customer issues involving software, firmware, and hardware
• Collaborate with internal R&D, product, and marketing teams to optimize products and improve the overall customer experience
• Prepare technical documentation, training materials, and conduct sessions for customers and distributors.

Staff Software/Firmware Engineer, FAE

Staff Optical Module Hardware Engineer, FAE