Spanish Bilingual BDC Agent, Receptionist

Martin Automotive Group

Scheduler responsible for maximizing sales and profitability of the Business Development Center. Scheduling service appointments and maintaining customer relations.

Posted 7/24/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in customer service and public relations while effectively managing customer records and scheduling. Bilingual in Spanish and English, with the ability to work in the US Timezone.

Highest-signal resume keywords

Bilingual Proficiency in Spanish and EnglishCustomer Service ExperienceCall Center ExperienceAppointment SchedulingPublic Relations Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

ProfessionalismTime Management

Industry Keywords

BDC OfficeCustomer Records ManagementEmployee Handbook Compliance

About the role

Key responsibilities & impact

Obtain new customers and raise CSI/SSI per company target.
Schedule service appointments for customers.
Create good public relations consistent with effective use of time lines.
Update and purify customer records.
Follow direction of BDC Manager and Sales Management team.
Maintain a professional atmosphere within the BDC office.
Complete all training as directed by supervisor.
Follow policies and procedures as set forth in Employee Handbook.
Any other duties as assigned.

Requirements

What you’ll need

Proficient in Spanish and English
Able to work in US Timezone
Call center experience is preferred, but not required.

Benefits

Comp & perks

Martin Management Group is an Equal Opportunity Employer