Appointment Coordinator
Marshfield Clinic Health System
full-time
Posted on:
Location Type: Office
Location: Stevens Point • Wisconsin • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Serve as an initial contact for patients and customers, in-person and via telephone.
- Assist patients and customers in a manner consistent with Marshfield Clinic Health System customer service standards.
- Assess needs of the patients or customers to determine appropriate scheduling with health care providers.
Requirements
- Minimum Required: None
- Preferred/Optional: Completion of a Medical Terminology course.
- Graduate of a vocational technical Health Unit Coordinator Program, Medical Office Specialist, Medical Secretary.
- Minimum Required: Excellent written and verbal communication skills.
- Minimum Required: Keyboard, computer, and telephone proficiency.
- Preferred/Optional: Six months’ previous experience in a healthcare facility to include direct patient contact or previous customer service experience.
Benefits
- Positions listed as 30 hours per week or greater are offered the level 1 benefit package.
- Positions listed as 20 – 29 hours per week are offered the level 2 benefit package.
- Positions listed as less than 19 hours per week are non-benefited.
- Benefits for temporary positions vary.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Medical TerminologyHealth Unit CoordinatorMedical Office SpecialistMedical SecretaryKeyboard proficiencyComputer proficiencyTelephone proficiency
Soft skills
Excellent written communicationExcellent verbal communicationCustomer service skillsAssessment skills