Marshall Group

Business Operations

• Contact all assigned reminder calls to patients the day prior to scheduled appointment
• Validate understanding of prep instructions, resolving any questions, validating financial obligations, and resolving any last minute issues ensuring the patient will not experience any day of service delays.
• Ensure timely review and input into electronic medical record system, communicate to ordering provider any issues as necessary.
• Support the processing of electronic request for diagnostic services in a timely manner communicating with patients and providers as needed to ensure appropriateness of order meets carriers’ and radiologists guidelines.

Scheduling Associate I – Business Operations, Diagnostic Radiology

Insurance

• Ensure the accurate and timely completion of duties related to the billing of all hospital and home health claims assigned to the appropriate carrier
• Pursue collection of all claims in a timely manner until payment is made by insurance carriers ensuring payment variances are reviewed and resolved according to policy
• Act as a patient advocate with departmental and hospital staff, insurance carriers, and patients in order to resolve billing issues and promote customer satisfaction
• Assist with projects as needed

Insurance Biller – Hospital Patient Billing

Manager

• Responsible for the management of Warehouse, Receiving, PAR management, Inventory Management, Mail Room, Fleet and Copy Center
• Responsible for management of department employees in multiple locations, with a 7 day a week responsibility
• Actively coordinates functions and activities of the Materials Management Department including but not limited to; participation in the hiring process; training; employee evaluations, competency and disciplinary actions, coaching and team building

Scheduling Associate I – Business Operations, Diagnostic Radiology

Insurance Biller – Hospital Patient Billing

Materials Management Manager