Claims Service Specialist

Marsh McLennan

Claims specialist managing property and auto claims for ICAT, a U.S. property insurance provider.

Posted 9/3/2026full-timeBroomfield • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $62,400 - $132,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in assessing insurance claims, determining liabilities, and setting reserves while ensuring compliance with legal standards. Strong communication and organizational skills facilitate effective collaboration and problem resolution in a team environment.

Highest-signal resume keywords

Property Claims ManagementAuto Claims ManagementNationwide Adjuster's LicenseInsurance Coverage AssessmentFinancial Exposure Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims AssessmentLiability DeterminationReserve SettingFinal Report DevelopmentClaims Process Understanding

Soft Skills

Excellent Communication SkillsStrong Organizational SkillsAttention to DetailCollaborative TeamworkProblem Resolution

Certifications & Qualifications

Nationwide Adjuster's License

Industry Keywords

Insurance StandardsClaims LifecycleService Provider CoordinationFinancial AuthorityLegal Standards

About the role

Key responsibilities & impact

Receive and acknowledge new claims, assess coverage, and communicate findings to brokers and insureds
Determine claim liabilities, value, and service provider fees
Set reserves with low to moderate financial authority in accordance with company and legal standards
Appoint and direct appropriate service partners to defend insured parties and quantify liability and damages
Assess insureds’ financial exposure and set reserves accordingly
Obtain necessary reserving, settlement, and payment authority
Notify insurers when claims exceed specified criteria
Develop final reports summarizing each claim’s lifecycle
Lead daily operations from a support and administrative level
Coordinate complex logistics and task assignments for client relationship projects
Ensure effective communication and problem resolution

Requirements

What you’ll need

3+ years of experience with low to moderate complexity in property and auto claims
Nationwide adjuster’s license, or willingness and ability to obtain one within 90 days of hire
Strong understanding of insurance coverage and claims processes
Excellent written and verbal communication skills
Ability to assess financial exposure and set appropriate reserves
Experience with low to moderate complexity in liability or flood claims is a plus
Familiarity with legal standards and company policies related to claims is a plus
Strong organizational skills and attention to detail
Ability to work collaboratively in a team environment

Benefits

Comp & perks

Professional development opportunities
Health and welfare benefits
Tuition assistance
401K savings
Other retirement programs
Employee assistance programs
Flexible work arrangements, including remote work and office collaboration
Performance-based incentives may be available