Senior Manager – IT Security Engineering

Marsh McLennan

Marsh identity management operations manager supporting application/client onboarding, certificates, and security troubleshooting. Hybrid Gurugram/Noida role within Marsh’s global risk and consulting business.

Posted 8/7/2026full-timeGurugram • 🇮🇳 IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in identity management systems, including application and client onboarding, troubleshooting, and security monitoring. Proficient in industry-standard tools and protocols, with strong analytical and communication skills for effective collaboration.

Highest-signal resume keywords

Identity And Access ManagementADFSOktaSAML 2.0CISSP

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Identity Management Systems SupportApplication OnboardingClient OnboardingCertificate RenewalsTroubleshootingSystem MonitoringSecurity Issue ResolutionAnalytical SkillsAttention To DetailSingle Sign-On Technologies

Soft Skills

Problem-SolvingCommunicationInterpersonal SkillsCollaborationCustomer Service

Tools & Technologies

RSA/OutseerIdentity ProvidersAssertion Consumer ServiceEntity IDSignature EncryptionClaims/Attributes Management

Certifications & Qualifications

CISSPCISM

Industry Keywords

Authentication StandardsProtocolsIdentity Management Best PracticesOperational SupportCross-Functional Collaboration

About the role

Key responsibilities & impact

Provide day-to-day operational support for identity management systems, including application onboarding, client onboarding and certificate renewals
Collaborate with cross-functional teams to ensure accurate and timely onboarding of applications, clients and certificate renewals
Troubleshoot and resolve issues related to identity management systems, including onboarding-related issues
Monitor system logs and alerts to identify and address potential security or operational issues
Stay up to date with industry trends and best practices in identity management
Recommend improvements to enhance system performance and security
Work with cross-functional teams and provide customer service

Requirements

What you’ll need

Bachelor's degree in computer science, information technology, or a related field
5–7 years of proven experience supporting identity management systems and processes
Strong knowledge of identity and access management concepts, including authentication standards and protocols
Familiarity with industry-standard identity management tools and technologies
Excellent problem-solving and analytical skills to troubleshoot and resolve complex technical issues
Strong attention to detail and ability to work in a fast-paced, deadline-driven environment
Excellent communication and interpersonal skills to collaborate with cross-functional teams and provide customer service
Relevant certifications such as CISSP or CISM are highly desirable
Prior experience with ADFS and Okta preferred
Experience with RSA/Outseer preferred
Knowledge of Single Sign-On technologies, including Identity Providers, Assertion Consumer Service, Entity ID, Signature Encryption, and Claims/Attributes Management
Experience with SAML 2.0, WS-FED, OIDC, and IdP/SP-initiated SSO

Benefits

Comp & perks

Culture of internal mobility, collaboration and valued partnership from the business
Employee Resource Groups with access to leaders, volunteer and mentoring opportunities, and industry/client organization interactions
Vacation
Floating holidays
Time off to give back to your community
Sick days
National holidays with early dismissal
Flexible work environment
Remote-work flexibility
Collaboration, connections and professional development benefits from working in the office