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Commercial Client Advisor
Marsh McLennanCommercial Client Advisor supporting Marsh’s commercial brokerage clients through insurance renewals. Preparing market submissions, negotiating terms, and coordinating client and insurer documentation.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong client management capabilities with a focus on delivering exceptional service throughout the insurance renewal cycle. Proficient in using Microsoft Office applications and possesses a proactive approach to problem-solving in a fast-paced environment.
Highest-signal resume keywords
Client ManagementInsurance KnowledgeMicrosoft ExcelOrganizational SkillsCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Insurance Placement StrategyUnderwriting Information ReviewMarket PresentationsClient Renewal ReportsInsurer Documentation Production
Soft Skills
Proactive Problem-SolvingCalm Under PressureRelationship BuildingExceptional Service DeliveryEnthusiasm for Learning
Tools & Technologies
Marsh Online Trading SystemsMicrosoft OfficeMicrosoft ExcelMicrosoft WordMicrosoft Outlook
Industry Keywords
Commercial InsuranceFleet InsuranceClient-Facing RoleInsurance ProgrammesService Plans
About the role
Key responsibilities & impact- Support Marsh Client Executives with placement strategy for insurance renewals
- Administer mid-term changes to risk
- Request and review underwriting information for Commercial clients
- Understand client requirements
- Prepare and submit market presentations and slips with Client Executives and the Placement Team
- Use Marsh online trading systems to collate and negotiate renewal terms with existing and prospective insurers
- Collaborate with Client Executives and Placement Teams to prepare client renewal reports
- Produce and/or request insurer documentation
- Deliver exceptional service to Commercial clients and insurer partners throughout the insurance renewal cycle
Requirements
What you’ll need- Previous experience in insurance, account management, or another insurance-related client-facing role, or a strong academic record and desire to enter insurance
- Strong communication, literacy, and numeracy skills
- Ability to remain calm and professional while managing competing priorities in a fast-paced environment
- Excellent organisational skills and ability to manage multiple enquiries and tasks simultaneously
- Experience using Microsoft Office applications and other business systems
- Proactive approach to problem-solving and delivering excellent client outcomes
- Awareness of clients’ businesses, business issues, insurance programmes, and service plans
- Genuine interest in a long-term career in the insurance industry
- Enthusiasm for learning and progressing through professional insurance qualifications
- Previous commercial insurance, fleet insurance, or related-industry experience is an advantage
- Strong working knowledge of Microsoft Excel, Word, and Outlook is an advantage
- Client-focused mindset and passion for building relationships and delivering exceptional service
- Applications welcomed from A-Level leavers seeking a long-term insurance career
Benefits
Comp & perks- Hybrid working: at least three days per week in the office and two days from home
- Professional development opportunities
- Supportive leaders
- Vibrant and inclusive culture
- Range of career opportunities
- Benefits and rewards to enhance well-being
- Flexibility of working remotely
- Collaboration, connections and professional development benefits of working together in the office
- Reasonable adjustments for candidates with disabilities