Lead Technical Architect – Salesforce Platform

Marsh McLennan

Lead Technical Architect providing hands-on architecture direction for Salesforce solutions at Marsh McLennan Agency. Collaborating with multiple tech teams and business stakeholders in a diverse environment.

Posted 7/29/2026full-timeRemote • Louisiana, New York, Ohio, Virginia, West Virginia • 🇺🇸 United StatesSenior💰 $124,700 - $218,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in Salesforce architecture, including Sales Cloud, Service Cloud, and Experience Cloud, while providing technical leadership and ensuring alignment with business needs. Proficient in guiding teams through scalable solution design, integration, and DevOps practices.

Highest-signal resume keywords

Salesforce Technical Architect ExperienceSales Cloud ExpertiseService Cloud ExpertiseIntegration Design Using APIsSalesforce Security and Data Quality

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce ArchitectureApexLightning Web ComponentsFlowConfigurationReportingIntegration DesignData ModelWorkflow AutomationSalesforce Standards Governance

Soft Skills

Stakeholder ManagementCommunication SkillsProblem-Solving

Tools & Technologies

MuleSoftSalesforce DevOpsChange Control ProcessesDeployment Tools

Industry Keywords

Enterprise EnvironmentTechnical RoadmapPlatform PerformanceModernization Activities

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Provide hands-on technical leadership and architecture direction for Marsh McLennan Agency’s Salesforce ecosystem.
Partner closely with business stakeholders, platform leadership, administrators, developers, and enterprise technology teams to design scalable, secure, and sustainable Salesforce solutions.
Help shape and maintain the technical roadmap for MMA’s Salesforce platform.
Provide architecture oversight across Sales Cloud, Service Cloud, Experience Cloud, Pardot / Marketing Cloud Account Engagement, integrations, workflow automation, reporting, and related platform capabilities.
Establish technical standards, guide solution design, review configuration and code approaches, support DevOps and release management practices, and help ensure the platform evolves in alignment with business needs and enterprise technology standards.

Requirements

What you’ll need

Significant experience as a Salesforce Technical Architect or Lead Salesforce Architect in a complex enterprise environment.
Strong hands-on knowledge of Sales Cloud, Service Cloud, Experience Cloud, and Salesforce platform architecture.
Experience translating business needs into scalable Salesforce solutions across configuration, Flow, Apex, Lightning Web Components, data model, security, reporting, and integrations.
Demonstrated ability to define and govern Salesforce architecture standards, design patterns, naming conventions, release standards, and documentation expectations.
Experience guiding Salesforce administrators, developers, consultants, vendors, and distributed delivery teams.
Strong understanding of Salesforce security, sharing model, profiles, permission sets, roles, data quality, and platform performance considerations.
Experience designing integrations between Salesforce and enterprise systems using APIs, middleware, event-driven patterns, or integration platforms such as MuleSoft.
Familiarity with Salesforce DevOps, environment management, release management, deployment tools, and change control processes.
Ability to review technical designs, challenge solution approaches, and ensure solutions are maintainable, scalable, and aligned with platform standards.
Strong stakeholder management and communication skills, with the ability to explain technical tradeoffs in business terms.
Experience partnering with delivery leads, product owners, business analysts, and QA/UAT stakeholders to support predictable solution delivery.
Ability to identify technical debt, assess platform risk, and help prioritize modernization activities.

Benefits

Comp & perks

Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Remote work
Charitable contribution match programs
Stock purchase opportunities