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Senior Assistant III – Specialties Broking
Marsh McLennanSenior Assistant III managing a portfolio of corporate accounts within Marsh's Cyber team. Focusing on client relationships, service delivery, and supporting commercial performance.
About the role
Key responsibilities & impact- Manage a portfolio of medium to large corporate accounts and support Senior Brokers on key accounts
- Build and maintain effective relationships with clients, insurers and internal stakeholders
- Deliver client service in line with agreed service standards and help identify and respond to client needs
- Oversee account retention, defence and growth activity across the portfolio
- Support claims discussions and assist with the negotiation of fair claim settlements for clients
- Coordinate and support Account Executives and administrative staff through clear communication, delegation and performance management
Requirements
What you’ll need- Meets the training requirements of Tier 1 FSRA Compliance Associate membership with The Institute
- Admission as a Qualified Practising Insurance Broker by the National Insurance Brokers Association of Australia
- Proven experience in account management, client service and supporting commercial insurance portfolios
Benefits
Comp & perks- Professional development opportunities
- Flexible work arrangements
- Supportive leaders
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Account RetentionClaims NegotiationPerformance ManagementDelegationClient Needs Assessment
Soft Skills
Relationship BuildingClear Communication
Certifications
Tier 1 FSRA Compliance Associate MembershipQualified Practising Insurance Broker