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Senior Assistant III – Specialties Broking
Marsh McLennanSenior Assistant III managing a portfolio of corporate accounts within Marsh's Cyber team. Focusing on client relationships, service delivery, and supporting commercial performance.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing corporate accounts and delivering exceptional client service while ensuring compliance with industry standards. Proven ability to build relationships, oversee account retention, and support claims negotiations effectively.
Highest-signal resume keywords
Account ManagementClient ServiceCommercial Insurance Portfolio SupportFSRA Compliance Associate MembershipQualified Practising Insurance Broker
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Account RetentionClaims NegotiationPerformance ManagementDelegationClient Needs Assessment
Soft Skills
Relationship BuildingClear Communication
Certifications & Qualifications
Tier 1 FSRA Compliance Associate MembershipQualified Practising Insurance Broker
Industry Keywords
Corporate AccountsInsurance BrokerageClient Service Standards
About the role
Key responsibilities & impact- Manage a portfolio of medium to large corporate accounts and support Senior Brokers on key accounts
- Build and maintain effective relationships with clients, insurers and internal stakeholders
- Deliver client service in line with agreed service standards and help identify and respond to client needs
- Oversee account retention, defence and growth activity across the portfolio
- Support claims discussions and assist with the negotiation of fair claim settlements for clients
- Coordinate and support Account Executives and administrative staff through clear communication, delegation and performance management
Requirements
What you’ll need- Meets the training requirements of Tier 1 FSRA Compliance Associate membership with The Institute
- Admission as a Qualified Practising Insurance Broker by the National Insurance Brokers Association of Australia
- Proven experience in account management, client service and supporting commercial insurance portfolios
Benefits
Comp & perks- Professional development opportunities
- Flexible work arrangements
- Supportive leaders