Client Specialist – Business Insurance

Marsh McLennan

Client Specialist managing existing commercial book of business at MMA. Collaborating with teams to service and grow accounts from Michigan offices.

Posted 7/8/2026full-timeGrand Rapids • Missouri • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in commercial insurance management, including servicing and growing a book of business, while effectively communicating and collaborating within a team. Proficient in analytical problem-solving and developing customized business solutions under pressure.

Highest-signal resume keywords

Commercial Insurance ExperienceLicensed Insurance Counselor LicenseProperty/Casualty LicenseMicrosoft Office ProficiencyAnalytical Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Commercial Insurance ManagementServicing AccountsMarketing and PlacementAnalytical SkillsProblem-Solving Skills

Soft Skills

Effective CommunicationTeam CollaborationSelf-StarterDetail-OrientedAbility to Multi-Task

Tools & Technologies

Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft Outlook

Certifications & Qualifications

Licensed Insurance Counselor LicenseProperty/Casualty License

Industry Keywords

Commercial AccountsBook of BusinessInsurance ServicingRenewal Accounts

About the role

Key responsibilities & impact

Work directly with the Account Director / Account Executive and be responsible for servicing, growing, and retaining an existing commercial book of business
Manage workload by processing daily servicing tasks
Assist the team with marketing and placement of new & renewal commercial accounts

Requirements

What you’ll need

Bachelor’s degree preferred
Minimum 1-3 years commercial insurance experience is preferred
Property/Casualty license or ability to attain preferred
Licensed Insurance Counselor license or ability to attain is required
Must be a self-starter, be able to work under extreme pressure, multi-task, be detailed and meet deadlines
Ability to work well with people, in a team environment, and to communicate effectively at all levels is required
Excellent verbal and written communication skills and a proven ability to establish relationships at all levels
Flexibility and creativity for developing innovative and customized business solutions
Strong analytical and problem-solving skills
High level of proficiency with Microsoft Office applications to include Excel, Word, PowerPoint, and Outlook preferred.

Benefits

Comp & perks

Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid work
Charitable contribution match programs
Stock purchase opportunities