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Senior Digital Analyst
Marsh McLennanSenior Digital Analyst driving digital initiatives at Marsh, collaborating with cross-functional teams for actionable insights and solutions.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business analysis for digital projects, with a strong focus on stakeholder management, data analysis, and user experience principles. Capable of translating complex business needs into actionable technical specifications and leading change management initiatives.
Highest-signal resume keywords
Business AnalysisStakeholder ManagementData AnalysisUser Acceptance TestingCertification in Business Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Requirements GatheringTechnical Specification DevelopmentUser Journey AnalysisDigital Improvement IdentificationUX/UI Principles Familiarity
Soft Skills
Problem-SolvingCritical ThinkingDetail-OrientedMentoringCollaboration
Certifications & Qualifications
CBAP
Industry Keywords
Insurance Industry PracticesProperty InsuranceLiability InsuranceDigital SolutionsUser-Centered Design
About the role
Key responsibilities & impact- Deliver engaging product demonstrations and training to existing and prospective clients.
- Collaborate with stakeholders to gather, document, and prioritise detailed business requirements for digital projects.
- Analyse business processes, user journeys, and market trends to identify opportunities for digital improvements.
- Translate complex business needs into clear technical specifications, acceptance criteria, and user stories.
- Work closely with developers, UX designers, QA, and other team members to ensure successful implementation.
- Perform data analysis to surface insights that inform product decisions and measure outcomes.
- Lead and execute user acceptance testing to confirm solutions meet business and quality standards.
- Monitor product performance and recommend iterative improvements based on data.
- Lead change management activities to drive adoption of new digital solutions, including stakeholder engagement and communications.
- Develop and deliver training programs and documentation for end users.
- Mentor and guide junior analysts and team members.
- Stay current with digital best practices, UX/UI trends, and emerging technologies relevant to our industry.
- Occasionally participate in calls outside standard business hours to collaborate with international teams.
Requirements
What you’ll need- Bachelor’s degree in Business, Computer Science, Information Systems, Data Science, or related field; Master’s degree desirable.
- 5+ years’ experience as a Business Analyst on digital-focused projects.
- Deep practical knowledge of Property, Liability and other insurance industry practices, products, and processes.
- Strong problem-solving, critical thinking, and stakeholder management skills.
- Detail-oriented with the ability to manage competing priorities and deadlines.
- Certification in Business Analysis (e.g., CBAP) or equivalent.
- Familiarity with UX/UI principles and user-centered design practices.
Benefits
Comp & perks- Professional development opportunities
- Interesting work
- Supportive leaders
- Vibrant and inclusive culture